I'm a customer-focused SaaS professional with experience supporting the full customer lifecycle—from discovery through solution alignment and value positioning. I partner with Account Executives to identify customer challenges related to SEO performance and growth, translating platform capabilities into measurable business value for stakeholders and collaborating cross-functionally to align expectations and outcomes. My background includes SEO technology and digital marketing, with strong data analysis and client problem-solving skills that drive meaningful results. I thrive on turning insights into actionable strategies that accelerate onboarding, retention, and overall customer success.

Robert Hass

I'm a customer-focused SaaS professional with experience supporting the full customer lifecycle—from discovery through solution alignment and value positioning. I partner with Account Executives to identify customer challenges related to SEO performance and growth, translating platform capabilities into measurable business value for stakeholders and collaborating cross-functionally to align expectations and outcomes. My background includes SEO technology and digital marketing, with strong data analysis and client problem-solving skills that drive meaningful results. I thrive on turning insights into actionable strategies that accelerate onboarding, retention, and overall customer success.

Available to hire

I’m a customer-focused SaaS professional with experience supporting the full customer lifecycle—from discovery through solution alignment and value positioning. I partner with Account Executives to identify customer challenges related to SEO performance and growth, translating platform capabilities into measurable business value for stakeholders and collaborating cross-functionally to align expectations and outcomes.

My background includes SEO technology and digital marketing, with strong data analysis and client problem-solving skills that drive meaningful results. I thrive on turning insights into actionable strategies that accelerate onboarding, retention, and overall customer success.

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Experience Level

Expert
Expert

Work Experience

Sales Development Representative at BrightEdge
September 1, 2025 - Present
Partner with Account Executives to identify customer challenges related to SEO performance and growth; conduct discovery conversations to uncover business objectives and success metrics; translate platform capabilities into business value for stakeholders; collaborate cross-functionally to align expectations and solutions; maintain CRM records to track customer insights and engagement; execute multi-touch cold calling and email cadence strategies to identify and qualify potential customers
Financial Sales Intern at ECP Business Capital
June 1, 2024 - August 1, 2024
Supported early-stage customer engagement and account research; gathered insights on customer goals and digital performance gaps; learned SaaS life cycle, including onboarding and retention drivers
Account Executive at Longship
June 1, 2023 - December 1, 2023
Identified and approached prospective businesses across multiple industries to generate new freight logistics business. Managed client and carrier rate negotiations and relationships to protect profitability while maintaining high client satisfaction

Education

Master of Science in Marketing at University of Kentucky, Gatton College of Business and Economics
January 1, 2024 - May 1, 2025
Graduate Certificate in Business Analytics at University of Kentucky
January 11, 2030 - July 6, 2026
Bachelor of Business Administration in Marketing and Management at University of Kentucky, Gatton College of Business and Economics
August 1, 2019 - May 1, 2023

Qualifications

Graduate Certificate in Business Analytics
January 11, 2030 - July 6, 2026
Google Data Analytics Certification
January 11, 2030 - July 6, 2026
HubSpot Inbound Marketing Certification
January 11, 2030 - July 6, 2026
Hootsuite Social Media Marketing Certification
January 11, 2030 - July 6, 2026
BrightEdge Certification
January 11, 2030 - July 6, 2026

Industry Experience

Software & Internet, Transportation & Logistics, Professional Services, Retail