As an experienced Virtual Assistant with more than 3 years of experience specializing in Social Media Management, Customer Support, Appointment Setting, and Administrative Support. I help entrepreneurs and businesses save time, streamline operations, and strengthen their online presence so they can focus on growing their business. My experience goes beyond simply completing tasks. I take ownership of my work, communicate proactively, and ensure every project is handled with accuracy, professionalism, and attention to detail. Whether it's managing social media, responding to customers, organizing workflows, or supporting daily operations, I strive to deliver work that creates real value for my clients. Here's how I can help your business: ✔ Social Media Management (Facebook, Instagram, LinkedIn, TikTok) Content planning and scheduling Content calendar management Social media engagement and community management Basic analytics and performance reporting ✔ Content Creation & Branding Canva designs Marketing graphics and promotional materials Short-form video editing (CapCut & AI-powered editing tools) Copywriting and caption writing Brand consistency and visual identity ✔ Customer Support Email Support Live Chat Support Facebook & Instagram Messenger Support Customer follow-ups Complaint resolution Building positive customer relationships ✔ Administrative Support Appointment Setting Calendar & Email Management Data Entry Internet Research File Organization Document Management CRM updates Record Keeping Tools & Platforms I'm Proficient In 💻 Project Management Trello Asana ClickUp Basecamp Slack 📅 Social Media & Scheduling Planoly Meta Business Suite Facebook Business Manager 🎨 Design & Video Editing Canva CapCut Adobe Photoshop Adobe Lightroom Adobe Premiere Rush 📊 Productivity Tools Google Workspace (Docs, Sheets, Slides, Drive, Gmail, Calendar) Microsoft 365 Microsoft Word Microsoft Excel Microsoft PowerPoint 🤖 AI Tools ChatGPT (prompt writing, content creation, email drafting, research, workflow automation) Google Gemini AI-powered image generation AI video creation tools AI-assisted content writing and editing If you're looking for a Virtual Assistant who is dependable, proactive, and committed to helping your business succeed, I'd love to connect. 📩 Let's work together and turn your ideas into results.

Ana Mae P. Busaing

As an experienced Virtual Assistant with more than 3 years of experience specializing in Social Media Management, Customer Support, Appointment Setting, and Administrative Support. I help entrepreneurs and businesses save time, streamline operations, and strengthen their online presence so they can focus on growing their business. My experience goes beyond simply completing tasks. I take ownership of my work, communicate proactively, and ensure every project is handled with accuracy, professionalism, and attention to detail. Whether it's managing social media, responding to customers, organizing workflows, or supporting daily operations, I strive to deliver work that creates real value for my clients. Here's how I can help your business: ✔ Social Media Management (Facebook, Instagram, LinkedIn, TikTok) Content planning and scheduling Content calendar management Social media engagement and community management Basic analytics and performance reporting ✔ Content Creation & Branding Canva designs Marketing graphics and promotional materials Short-form video editing (CapCut & AI-powered editing tools) Copywriting and caption writing Brand consistency and visual identity ✔ Customer Support Email Support Live Chat Support Facebook & Instagram Messenger Support Customer follow-ups Complaint resolution Building positive customer relationships ✔ Administrative Support Appointment Setting Calendar & Email Management Data Entry Internet Research File Organization Document Management CRM updates Record Keeping Tools & Platforms I'm Proficient In 💻 Project Management Trello Asana ClickUp Basecamp Slack 📅 Social Media & Scheduling Planoly Meta Business Suite Facebook Business Manager 🎨 Design & Video Editing Canva CapCut Adobe Photoshop Adobe Lightroom Adobe Premiere Rush 📊 Productivity Tools Google Workspace (Docs, Sheets, Slides, Drive, Gmail, Calendar) Microsoft 365 Microsoft Word Microsoft Excel Microsoft PowerPoint 🤖 AI Tools ChatGPT (prompt writing, content creation, email drafting, research, workflow automation) Google Gemini AI-powered image generation AI video creation tools AI-assisted content writing and editing If you're looking for a Virtual Assistant who is dependable, proactive, and committed to helping your business succeed, I'd love to connect. 📩 Let's work together and turn your ideas into results.

Available to hire

As an experienced Virtual Assistant with more than 3 years of experience specializing in Social Media Management, Customer Support, Appointment Setting, and Administrative Support.

I help entrepreneurs and businesses save time, streamline operations, and strengthen their online presence so they can focus on growing their business.

My experience goes beyond simply completing tasks. I take ownership of my work, communicate proactively, and ensure every project is handled with accuracy, professionalism, and attention to detail. Whether it’s managing social media, responding to customers, organizing workflows, or supporting daily operations, I strive to deliver work that creates real value for my clients.

Here’s how I can help your business:

✔ Social Media Management (Facebook, Instagram, LinkedIn, TikTok)
Content planning and scheduling
Content calendar management
Social media engagement and community management
Basic analytics and performance reporting

✔ Content Creation & Branding
Canva designs
Marketing graphics and promotional materials
Short-form video editing (CapCut & AI-powered editing tools)
Copywriting and caption writing
Brand consistency and visual identity

✔ Customer Support
Email Support
Live Chat Support
Facebook & Instagram Messenger Support
Customer follow-ups
Complaint resolution
Building positive customer relationships

✔ Administrative Support
Appointment Setting
Calendar & Email Management
Data Entry
Internet Research
File Organization
Document Management
CRM updates
Record Keeping
Tools & Platforms I’m Proficient In

💻 Project Management
Trello
Asana
ClickUp
Basecamp
Slack

📅 Social Media & Scheduling
Planoly
Meta Business Suite
Facebook Business Manager

🎨 Design & Video Editing
Canva
CapCut
Adobe Photoshop
Adobe Lightroom
Adobe Premiere Rush

📊 Productivity Tools
Google Workspace (Docs, Sheets, Slides, Drive, Gmail, Calendar)
Microsoft 365
Microsoft Word
Microsoft Excel
Microsoft PowerPoint

🤖 AI Tools
ChatGPT (prompt writing, content creation, email drafting, research, workflow automation)
Google Gemini
AI-powered image generation
AI video creation tools
AI-assisted content writing and editing

If you’re looking for a Virtual Assistant who is dependable, proactive, and committed to helping your business succeed, I’d love to connect.

📩 Let’s work together and turn your ideas into results.

See more

Experience Level

Expert
Expert
Expert
Intermediate
Intermediate

Work Experience

Social Media Manager / Freelance Virtual Assistant
June 1, 2022 - January 1, 2025
Hands-on experience running local business social media operations. Manage the business’s online presence: plan content calendars, create branded posts, and grow local audience reach. Edit photos and marketing videos to showcase services, complete projects, and promos—boosted page engagement by 40%. Respond to customer emails and social media inquiries within 1 hour on average. Make friendly follow-up calls to recent customers to confirm satisfaction and gather feedback. Organize service records, update client lists, and help coordinate service schedules with the team.

Education

Bachelor of Technical-Vocational Teacher Education, Major in Electronics Technology (Magna Cum Laude) at Cebu Technological University
January 11, 2030 - July 7, 2026

Qualifications

Red Ribbon Certificate
January 11, 2030 - July 7, 2026
TEFL Certificate
January 11, 2030 - July 7, 2026
EF SET Certificate
January 11, 2030 - July 7, 2026
Magna Cum Laude
January 11, 2030 - July 7, 2026

Industry Experience

Media & Entertainment, Professional Services