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Urban planning and business student at UBC with experience in community management and property operations. Skilled in using ArcGIS Pro for accessibility analysis and delivering data-informed recommendations for sustainable, net-zero initiatives. Known for translating stakeholder feedback into actionable insights across community platforms and professional teams. Fluent in Cantonese and Mandarin, with a strong foundation in planning, analytics, and clear communication.…Urban planning and business student at UBC with experience in community management and property operations. Skilled in using ArcGIS Pro for accessibility analysis and delivering data-informed recommendations for sustainable, net-zero initiatives. Known for translating stakeholder feedback into actionable insights across community platforms and professional teams. Fluent in Cantonese and Mandarin, with a strong foundation in planning, analytics, and clear communication.

Marcus Lo

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Urban planning and business student at UBC with experience in community management and property operations. Skilled in using ArcGIS Pro for accessibility analysis and delivering data-informed recommendations for sustainable, net-zero initiatives. Known for translating stakeholder feedback into actionable insights across community platforms and professional teams. Fluent in Cantonese and Mandarin, with a strong foundation in planning, analytics, and clear communication.…Urban planning and business student at UBC with experience in community management and property operations. Skilled in using ArcGIS Pro for accessibility analysis and delivering data-informed recommendations for sustainable, net-zero initiatives. Known for translating stakeholder feedback into actionable insights across community platforms and professional teams. Fluent in Cantonese and Mandarin, with a strong foundation in planning, analytics, and clear communication.

Available to hire

Urban planning and business student at UBC with experience in community management and property operations. Skilled in using ArcGIS Pro for accessibility analysis and delivering data-informed recommendations for sustainable, net-zero initiatives.

Known for translating stakeholder feedback into actionable insights across community platforms and professional teams. Fluent in Cantonese and Mandarin, with a strong foundation in planning, analytics, and clear communication.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Chinese Oral Practitioner (Volunteer) at University of British Columbia

January 1, 2026 - Present

Facilitated structured Mandarin conversation practice for 10+ learners per session, focusing on pronunciation, fluency, and confidence to improve oral proficiency.

Property Management Intern at Savills (Hong Kong) Limited

May 1, 2025 - August 31, 2025

Coordinated tenant move-ins and handovers across a residential portfolio to reduce average unit turnover time and support occupancy rate improvements. Improved resident satisfaction through proactive issue resolution and consistent client communication to strengthen retention. Maintained accurate leasing records in property management software for a team of 10+ staff, improving cross-department reporting accuracy.

Community Manager at io.net

July 1, 2024 - November 30, 2024

Expanded global community reach across Discord, Telegram, and X by leading moderation, hosting AMAs and virtual events, and executing questing and reward campaigns for a decentralized AI network. Synthesized community sentiment from 3+ platforms to inform product roadmap priorities. Delivered periodic engagement analytics reports to cross-functional marketing and product teams.