Available to hire
I am a law graduate from the University of Exeter (LLB) with experience delivering customer service and supporting legal/human rights initiatives through student leadership. I enjoy engaging with people, resolving issues professionally, and learning quickly in new environments.
Experience Level
Work Experience
Customer Service Associate for Heathrow Airport at Foundever Exeter
November 1, 2025 - PresentActed as the first point of contact for customers, providing detailed information and assistance via live chats and social media. Liaised between customers and internal teams to ensure smooth conflict resolution and timely case completion. Managed inquiries, complaints, and follow-ups with professionalism, supporting high customer satisfaction and repeat business. Continued development of communication and teamwork skills in an entirely new environment by collaborating across departments.
Customer Service Associate (for Heathrow Airport) at Foundever Exeter
November 1, 2025 - PresentActed as the first point of contact for customers, providing detailed information and assistance via live chats and social media. Liaised between customers and internal teams to ensure smooth conflict resolution and timely case completion. Managed inquiries, complaints, and follow-ups with professionalism, supporting high customer satisfaction and repeat business. Continued development of communication and teamwork skills in an entirely new environment, expanding beyond my own team to collaborate across departments.
Customer Service Associate at The Ridge Coffee Shop
April 1, 2025 - PresentDelivered high-quality customer service in a fast-paced environment, ensuring a positive experience for every guest through attentive and efficient service. Handled cash transactions, processed orders accurately, and maintained a clean and organized workspace in line with health and safety standards. Built strong communication and teamwork skills by collaborating with colleagues to meet peak-time demands and resolve customer queries effectively.
Education
Bachelor of Law (LLB) at University of Exeter
January 11, 2030 - January 15, 2025Bachelor of Law (LLB) at University of Exeter
January 11, 2030 - July 15, 2025Qualifications
Industry Experience
Education, Non-Profit Organization, Professional Services, Retail, Travel & Hospitality, Other
Experience Level
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