Sales and marketing professional with 10+ years of retail experience across cash handling, inventory control, customer outreach, and executing marketing plans. Skilled in designing promotional materials and managing social media to strengthen brand visibility.

Laura Vidal

Sales and marketing professional with 10+ years of retail experience across cash handling, inventory control, customer outreach, and executing marketing plans. Skilled in designing promotional materials and managing social media to strengthen brand visibility.

Available to hire

Sales and marketing professional with 10+ years of retail experience across cash handling, inventory control, customer outreach, and executing marketing plans. Skilled in designing promotional materials and managing social media to strengthen brand visibility.

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Work Experience

Sales and Marketing Professional
January 1, 2021 - January 1, 2025
Promoted and sold company products and services to targeted markets. Developed and implemented comprehensive marketing plans. Designed and produced marketing collateral including flyers, brochures, and posters. Managed social media pages to enhance brand awareness and engagement. Coordinated content creation and management for marketing campaigns.
Sales and Marketing Officer at Adams Health Care
January 1, 2018 - January 1, 2021
Processed and analyzed customer information with accuracy and attention to detail. Conducted warm and cold calls to clients and agents to support outreach and sales efforts. Handled inbound customer inquiries, providing prompt and effective support. Assisted in resolving customer issues and escalated complex cases to appropriate departments. Coordinated with team members to streamline communication and improve customer service processes.
Cashier / Customer Service (Retail) at Clear Harbor
January 1, 2011 - January 1, 2014
Handled cash transactions accurately and efficiently. Delivered excellent customer service and resolved client inquiries. Maintained and updated store backroom organization and inventory records. Conducted regular stock counts and assisted with inventory management.

Education

High school / secondary school level studies at Dominica State College
January 11, 2030 - July 8, 2026
Diploma at University of the West Indies
January 1, 2020 - January 1, 2020
Associate Degree at University of the West Indies
January 1, 2007 - January 1, 2010

Qualifications

Certificate of Participation in Market Research & Management
January 1, 2011 - January 1, 2014
Certificate of Participation in Human Resource Management
January 1, 2023 - July 8, 2026
Outstanding Youth in Literacy Arts (Award)
January 1, 2016 - July 8, 2026
Business Training Center - Certificate (Dominica State College)
January 1, 2016 - July 8, 2026
Professional certificate (Sales Management and Marketing)
January 1, 2020 - July 8, 2026

Industry Experience

Retail, Education, Healthcare, Professional Services