Creative digital marketer and customer experience professional with hands-on experience in social media strategy, content creation, lead generation, and marketing analytics. Skilled in storytelling, campaign planning, and delivering measurable performance improvements across retail and digital environments. Experienced in managing multi-channel campaigns, coordinating customer engagement, and building structured content calendars. Adept at using tools like Google Analytics, Meta Business Suite, Google Ads, Mailchimp, and Airtable to optimize campaigns and report actionable KPI insights.

Shivanshi Dodiya

Creative digital marketer and customer experience professional with hands-on experience in social media strategy, content creation, lead generation, and marketing analytics. Skilled in storytelling, campaign planning, and delivering measurable performance improvements across retail and digital environments. Experienced in managing multi-channel campaigns, coordinating customer engagement, and building structured content calendars. Adept at using tools like Google Analytics, Meta Business Suite, Google Ads, Mailchimp, and Airtable to optimize campaigns and report actionable KPI insights.

Available to hire

Creative digital marketer and customer experience professional with hands-on experience in social media strategy, content creation, lead generation, and marketing analytics. Skilled in storytelling, campaign planning, and delivering measurable performance improvements across retail and digital environments.

Experienced in managing multi-channel campaigns, coordinating customer engagement, and building structured content calendars. Adept at using tools like Google Analytics, Meta Business Suite, Google Ads, Mailchimp, and Airtable to optimize campaigns and report actionable KPI insights.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Work Experience

Startup Marketing Intern at Aligning Entrepreneurs
January 1, 2026 - April 30, 2026
Planned and executed multi-channel marketing campaigns with a growing entrepreneurial team. Created social media posts, newsletters, and sales copy using AI tools. Managed lead generation and audience targeting with Notion and Airtable. Tracked campaign performance and reported on KPIs with actionable recommendations.
Social Media Manager at Kosha by Kanan (Jewelry Brand)
June 1, 2025 - Present
Managed the brand’s social media platforms with a focus on creative content and engagement. Handled photography and video editing and supported customer interactions. Planned and scheduled campaigns to grow followers and increase brand visibility.
Customer Support Intern at Personal Freelance Project
November 1, 2024 - December 31, 2024
Developed and executed a one-month content calendar using Canva and Meta tools. Increased follower engagement by 30% through story polls, reels, and giveaways. Designed weekly performance reports using Instagram Insights and Google Sheets.
Sales Associate & Assistant Manager at Aurum Clothing & Accessories
January 1, 2020 - January 1, 2023
Led a small team in daily retail operations and increased monthly sales by 15% through upselling. Trained junior staff in product knowledge and customer engagement. Maintained visual merchandising standards and completed daily inventory audits.

Education

Marketing Management – Digital Media (Postgraduate Certificate) at George Brown College, Toronto, ON
May 1, 2025 - July 10, 2026
Digital Marketing & Content Creation (Postgraduate Certificate) at York University – School of Continuing Studies, Toronto, ON
January 1, 2024 - January 1, 2025
Bachelor of Business Administration (BBA) at GLS University, India
January 11, 2030 - January 1, 2023
Marketing Management – Digital Media (Postgraduate Certificate) at George Brown College, Toronto
May 1, 2025 - July 10, 2026
Digital Marketing & Content Creation (Postgraduate Certificate) at York University – School of Continuing Studies, Toronto
January 1, 2024 - January 1, 2025
Bachelor of Business Administration (BBA) at GLS University, India
January 11, 2030 - January 1, 2023

Qualifications

Fundamentals of Digital Marketing (Google Digital Garage)
January 11, 2030 - July 10, 2026
SEO Basics (HubSpot Academy)
January 11, 2030 - July 10, 2026
Email Marketing Foundations (LinkedIn Learning)
January 11, 2030 - July 10, 2026
Photography & Event Management Certificate
January 11, 2030 - July 10, 2026
Fundamentals of Digital Marketing (Google Digital Garage)
January 11, 2030 - July 10, 2026
SEO Basics (HubSpot Academy)
January 11, 2030 - July 10, 2026
Email Marketing Foundations (LinkedIn Learning)
January 11, 2030 - July 10, 2026
Photography & Event Management Certificate
January 11, 2030 - July 10, 2026

Industry Experience

Media & Entertainment, Education, Retail, Professional Services