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Customer-focused sales and project management professional with 7+ years of experience and a strong background in social media marketing. Known for clear communication, reliable follow-through, and building relationships with clients to drive retention and results. Experienced in coordinating cross-functional projects, managing schedules, and supporting business growth through content strategy, copywriting, and ongoing social account optimization. Brings adaptability, stress resistance, and a service-first mindset to every role.…Customer-focused sales and project management professional with 7+ years of experience and a strong background in social media marketing. Known for clear communication, reliable follow-through, and building relationships with clients to drive retention and results. Experienced in coordinating cross-functional projects, managing schedules, and supporting business growth through content strategy, copywriting, and ongoing social account optimization. Brings adaptability, stress resistance, and a service-first mindset to every role.

Elena Lukashova

Marketing Strategist, Content Producer, Community Manager

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Customer-focused sales and project management professional with 7+ years of experience and a strong background in social media marketing. Known for clear communication, reliable follow-through, and building relationships with clients to drive retention and results. Experienced in coordinating cross-functional projects, managing schedules, and supporting business growth through content strategy, copywriting, and ongoing social account optimization. Brings adaptability, stress resistance, and a service-first mindset to every role.…Customer-focused sales and project management professional with 7+ years of experience and a strong background in social media marketing. Known for clear communication, reliable follow-through, and building relationships with clients to drive retention and results. Experienced in coordinating cross-functional projects, managing schedules, and supporting business growth through content strategy, copywriting, and ongoing social account optimization. Brings adaptability, stress resistance, and a service-first mindset to every role.

Available to hire

Customer-focused sales and project management professional with 7+ years of experience and a strong background in social media marketing. Known for clear communication, reliable follow-through, and building relationships with clients to drive retention and results.

Experienced in coordinating cross-functional projects, managing schedules, and supporting business growth through content strategy, copywriting, and ongoing social account optimization. Brings adaptability, stress resistance, and a service-first mindset to every role.

Skills

Copywriting

Social Media Design

CRM

Experience Level

Copywriting

Expert

Social Media Design

Expert

CRM

Intermediate

Language

English

Advanced

Russian

Fluent

Work Experience

SMM Specialist (Freelance) at Various Clients

July 1, 2020 - Present

Worked with beginning experts to create and launch information products. Managed and optimized social media accounts to increase engagement and grow followers. Developed and implemented content strategies, including copywriting and visual content creation. Provided consulting on social media marketing and branding.

Project Manager at TMK-Premium Service (a subsidiary of TMK)

November 1, 2012 - August 1, 2015

Served as the point of contact between Russian and Houston, USA divisions. Managed project schedules and coordinated with design and technology departments. Conducted on-site work in Houston, IPSCO, overseeing project execution. Translated economic, technical, and regulatory documentation. Participated in API testing and supported projects for Gazprom and Lukoil. Participated in negotiations with ExxonMobil.

Sales Manager at AGT-Yug

May 1, 2005 - November 1, 2012

Managed wholesale and retail sales, achieving monthly sales over $15,000 USD (equivalent to 1 million rubles) from every VIP client. Provided VIP customer service to ensure satisfaction and retention. Handled 1C inventory management system including stock tracking and order processing. Conducted outbound calls to existing clients and prospected for new business opportunities. Assisted customers in a showroom with product selection and expert advice. Represented the company at trade shows and generated leads.