Software Engineer with 3+ years of experience designing and developing scalable microservices, distributed systems, and full-stack applications using Java, Spring Boot, Python, React.js, Node.js, and RESTful APIs across banking and enterprise domains. Experienced in cloud-native development with AWS, Azure, Docker, Kubernetes, Jenkins, Kafka, and CI/CD pipelines, delivering secure, high-performance, and resilient solutions. Skilled in AI/ML technologies including OpenAI APIs, Retrieval-Augmented Generation (RAG), Agentic AI, Claude AI, and intelligent automation to enhance business processes and customer experiences. Proven ability to optimize application performance, improve system reliability, reduce MTTR, and collaborate with cross-functional teams to deliver innovative, data-driven software solutions.

Archana Kagithala

Software Engineer with 3+ years of experience designing and developing scalable microservices, distributed systems, and full-stack applications using Java, Spring Boot, Python, React.js, Node.js, and RESTful APIs across banking and enterprise domains. Experienced in cloud-native development with AWS, Azure, Docker, Kubernetes, Jenkins, Kafka, and CI/CD pipelines, delivering secure, high-performance, and resilient solutions. Skilled in AI/ML technologies including OpenAI APIs, Retrieval-Augmented Generation (RAG), Agentic AI, Claude AI, and intelligent automation to enhance business processes and customer experiences. Proven ability to optimize application performance, improve system reliability, reduce MTTR, and collaborate with cross-functional teams to deliver innovative, data-driven software solutions.

Available to hire

Software Engineer with 3+ years of experience designing and developing scalable microservices, distributed systems, and full-stack applications using Java, Spring Boot, Python, React.js, Node.js, and RESTful APIs across banking and enterprise domains. Experienced in cloud-native development with AWS, Azure, Docker, Kubernetes, Jenkins, Kafka, and CI/CD pipelines, delivering secure, high-performance, and resilient solutions.

Skilled in AI/ML technologies including OpenAI APIs, Retrieval-Augmented Generation (RAG), Agentic AI, Claude AI, and intelligent automation to enhance business processes and customer experiences. Proven ability to optimize application performance, improve system reliability, reduce MTTR, and collaborate with cross-functional teams to deliver innovative, data-driven software solutions.

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Work Experience

Software Engineer at Capital One
February 1, 2026 - Present
Spearheaded development of cloud-native credit risk and customer intelligence platforms using Java, Spring Boot, Python, React.js, Kafka, and AWS services to streamline real-time financial decision workflows and improve transaction processing scalability for banking and risk management teams. Engineered distributed microservices and event-driven architectures using Spring Boot, Kafka, Docker, Kubernetes, and AWS Lambda to process over 15 million customer events monthly, reducing system bottlenecks by 35% and improving reliability. Developed AI-powered customer support and knowledge retrieval using Python, OpenAI APIs, RAG, and vector search to automate contextual query resolution and reduce manual support effort by 40%. Implemented agentic AI-assisted engineering workflows with Claude AI, LLM orchestration, prompt engineering, and automated code validation to accelerate delivery. Modernized observability and incident management using CloudWatch, Prometheus, Grafana, ELK, and alerting a
Software Engineer at Hexaware Technologies
August 1, 2022 - July 31, 2024
Designed and developed enterprise microservices using Java, Spring Boot, REST APIs, Angular, and PostgreSQL to modernize client-facing applications and improve maintainability for banking and insurance customers. Built scalable backend integration services using Node.js, Express.js, Kafka, and Redis to enable secure real-time data exchange between distributed systems, reducing processing delays by 25%. Automated cloud deployment and infrastructure provisioning using Azure DevOps, Docker, Kubernetes, Jenkins, and Terraform to standardize CI/CD workflows and reduce release cycles from days to hours. Developed analytics and reporting pipelines using Python, SQL, and Azure Data Factory to transform operational data into actionable insights. Collaborated on migrating monolithic applications into containerized microservices on Azure and AWS, improving scalability and supporting 99.9% service availability.
Software Developer at CodeNest Solutions
July 1, 2021 - July 31, 2022
Developed backend application modules using Java, Spring Boot, MySQL, and RESTful APIs to support customer management and business workflow automation for small and medium-sized enterprise clients. Implemented high-performance processing components using C++ Standard Library, multithreading, and memory optimization techniques to improve computational efficiency by 20% and enhance responsiveness. Built responsive frontend interfaces using React.js, JavaScript, HTML5, and CSS3 to improve user experience and simplify business process management. Created data processing and reporting utilities using Python and SQL to automate operational reporting and reduce manual preparation effort. Integrated third-party payment, notification, and external service APIs using Node.js and Express.js to enable seamless transaction processing and interoperability across client ecosystems.

Education

Masters in Computer Science at Northern Arizona University
January 1, 2020 - January 1, 2022
Electronics and Communication Engineering at Sri Padmavathi Mahila University
January 1, 2016 - December 31, 2019

Qualifications

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Industry Experience

Financial Services, Software & Internet, Computers & Electronics