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Experienced and versatile professional with a strong background in customer service, hospitality, and fast-paced environments. Known for collaborating effectively with teams, communicating clearly, and resolving issues while keeping guest and customer satisfaction at the center of every interaction. Currently focused on driving customer value and revenue through service sales, relationship building, and solution selling. Adept at adapting quickly to new challenges, supporting inclusive teams, and using CRM/processes to track progress and forecast outcomes.…Experienced and versatile professional with a strong background in customer service, hospitality, and fast-paced environments. Known for collaborating effectively with teams, communicating clearly, and resolving issues while keeping guest and customer satisfaction at the center of every interaction. Currently focused on driving customer value and revenue through service sales, relationship building, and solution selling. Adept at adapting quickly to new challenges, supporting inclusive teams, and using CRM/processes to track progress and forecast outcomes.

Patrick Curtin

Social Media Manager, Instructional Designer, Content Producer

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Experienced and versatile professional with a strong background in customer service, hospitality, and fast-paced environments. Known for collaborating effectively with teams, communicating clearly, and resolving issues while keeping guest and customer satisfaction at the center of every interaction. Currently focused on driving customer value and revenue through service sales, relationship building, and solution selling. Adept at adapting quickly to new challenges, supporting inclusive teams, and using CRM/processes to track progress and forecast outcomes.…Experienced and versatile professional with a strong background in customer service, hospitality, and fast-paced environments. Known for collaborating effectively with teams, communicating clearly, and resolving issues while keeping guest and customer satisfaction at the center of every interaction. Currently focused on driving customer value and revenue through service sales, relationship building, and solution selling. Adept at adapting quickly to new challenges, supporting inclusive teams, and using CRM/processes to track progress and forecast outcomes.

Available to hire

Experienced and versatile professional with a strong background in customer service, hospitality, and fast-paced environments. Known for collaborating effectively with teams, communicating clearly, and resolving issues while keeping guest and customer satisfaction at the center of every interaction.

Currently focused on driving customer value and revenue through service sales, relationship building, and solution selling. Adept at adapting quickly to new challenges, supporting inclusive teams, and using CRM/processes to track progress and forecast outcomes.

Skills

Experience Level

Expert

Intermediate

Intermediate

Beginner

Work Experience

Service Sales (Process Analytics Service Contracts) at Mettler Toledo

September 1, 2025 - Present

Promote Mettler Toledo process analytics solutions, including inline analyzers and process sensors, to optimize manufacturing operations. Manage leads and sales pipeline in CRM systems, track sales progress, and provide accurate forecasting for process analytics service contracts. Achieved $108,000 in year-to-date sales while meeting and surpassing sales quota through client engagement, solution selling, and strong follow-up.

Director at Andover Youth Center

June 1, 2025 - August 31, 2025

Oversaw daily operations for 50–70 campers weekly, ensuring compliance with safety regulations and camp policies.

Instruction Assistant at Doherty Middle School

January 1, 2025 - June 30, 2025

Guided students with IEPS and supported learning development through tailored strategies. Collaborated with educators to improve student engagement and academic performance while fostering a supportive, inclusive learning environment.

Social Media Manager at Big Haus X LLC

August 1, 2024 - December 31, 2024

Managed content strategy and engagement across multiple social media platforms. Increased brand awareness and audience through targeted campaigns and analyzed key performance metrics to optimize marketing strategies.

Server at Jinya

September 1, 2022 - August 31, 2024

Delivered high-quality service in a fast-paced, high-volume restaurant environment. Maintained efficiency in order management and provided product recommendations to guests.