Experienced hospitality professional with an international background, specializing in high-volume service, guest experience, and elevated presentation. Known for creating a welcoming, memorable atmosphere while staying fast and efficient under pressure. Transitioning UX/UI and user-centered design skills (Figma, prototyping, design systems, accessibility) into customer-focused work. Brings a strong first-impression mindset, clear communication, and reliable organization to every interaction and project.

Vanessa Ytredal

Experienced hospitality professional with an international background, specializing in high-volume service, guest experience, and elevated presentation. Known for creating a welcoming, memorable atmosphere while staying fast and efficient under pressure. Transitioning UX/UI and user-centered design skills (Figma, prototyping, design systems, accessibility) into customer-focused work. Brings a strong first-impression mindset, clear communication, and reliable organization to every interaction and project.

Available to hire

Experienced hospitality professional with an international background, specializing in high-volume service, guest experience, and elevated presentation. Known for creating a welcoming, memorable atmosphere while staying fast and efficient under pressure.

Transitioning UX/UI and user-centered design skills (Figma, prototyping, design systems, accessibility) into customer-focused work. Brings a strong first-impression mindset, clear communication, and reliable organization to every interaction and project.

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Skills

Experience Level

Expert
Expert

Language

English
Advanced

Work Experience

Front Desk at Henry’s Gymnasium
January 1, 2026 - Present
Deliver exceptional customer service in a fast-paced fitness environment. Manage member check-ins, account inquiries, memberships, and payments. Resolve member concerns professionally while maintaining a welcoming experience. Support daily front desk operations and collaborate with staff to ensure smooth facility operations.
Brand Ambassador at Canada Goose
January 1, 2025 - January 1, 2025
Represented a premium brand by providing personalized customer service and educating customers on product features, materials, and fit to support confident purchasing decisions. Maintained strong product knowledge and brand presentation standards. Assisted in high-traffic retail while keeping a polished and professional presence, supporting sales goals through engaging client-focused interactions.
Sales Associate at Trading Labels
January 1, 2025 - January 1, 2026
Assisted customers with buying and selling merchandise and evaluated/process incoming items while ensuring quality and brand standards. Handled POS transactions including cash and card payments. Maintained an organized, visually appealing sales floor and product displays. Built rapport with repeat clients through personable service and attention to detail.
Executive Property Manager Assistant at RE/MAX Reliance
January 1, 2024 - January 1, 2025
Audited and restructured digital organization systems, reducing document retrieval time by 30–40% and improving administrative efficiency for 10+ stakeholders. Provided executive support for property management operations through administration and organization.
Customer Service Representative at Sector Alarm
January 1, 2013 - January 1, 2016
Maintained a 95% customer satisfaction rating while resolving an average of 20–30 technical tickets per week. Used empathetic communication and rapid iteration to address issues effectively and keep customers informed.
Bartender at Various venues (Stavanger, Norway)
January 1, 2010 - January 1, 2016
Delivered high-quality service in fast-paced bar and nightlife environments. Prepared classic cocktails, mixed drinks, beer, and wine with consistency and efficiency. Managed high guest volume while maintaining strong customer engagement and satisfaction; built rapport with regulars to contribute to repeat business. Kept bar stations clean and organized and adhered to alcohol service regulations; handled cash and POS transactions accurately during busy shifts and supported team operations during peak hours.
Bartender at Various venues
January 1, 2010 - January 1, 2016
Delivered high-quality service in fast-paced bar and nightlife environments. Prepared classic cocktails, mixed drinks, beer, and wine with consistency and efficiency. Managed high guest volume while maintaining strong customer engagement and satisfaction. Built rapport with regular customers to contribute to repeat business. Maintained clean, organized bar stations and followed alcohol service regulations. Handled cash and POS transactions accurately during busy shifts. Supported team operations and ensured smooth service flow during peak hours.
Administrative Assistant at Enovate Systems Ltd
January 1, 2006 - January 1, 2007
Streamlined invoicing processes, resulting in a 25–30% reduction in payment processing delays. Supported administrative workflows including data handling and coordination to improve back-office efficiency.

Education

UX/UI Design Bootcamp at TripleTen
January 1, 2025 - January 1, 2025
Associate of Arts at College of Southern Nevada
January 1, 2022 - January 1, 2023
Beauty School at Beauty School (Norway)
January 1, 2011 - January 1, 2012
Art & Design (coursework) at Bergeland VGS Skole
January 1, 2010 - January 1, 2010
Art & Design (coursework) at Glasgow Metropolitan College
January 1, 2008 - January 1, 2009
Administrative Studies (coursework) at Aberdeen College
January 1, 2007 - January 1, 2008
High School at Bankhead Academy
January 1, 2005 - January 1, 2007
UX/UI Design Bootcamp at TripleTen
January 1, 2025 - July 17, 2026
Associate of Arts (Coursework) at College of Southern Nevada
January 1, 2022 - January 1, 2023
Beauty School at Beauty School (Norway)
January 1, 2011 - January 1, 2012
Art & Design (High School / VGS Skole) at Bergeland VGS Skole
January 1, 2010 - July 17, 2026

Qualifications

MAST Permit (Washington State)
January 11, 2030 - July 17, 2026

Industry Experience

Travel & Hospitality, Retail, Education, Professional Services, Real Estate & Construction

Skills

Experience Level

Expert
Expert