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Dynamic Operations Coordinator with a proven track record in the U.A.E, skilled in logistics coordination and customer relationship management. Experienced in coordinating multiple projects, implementing process improvements, and handling customer service issues promptly. Strong background in administrative management and conflict mediation, with a focus on team performance and operational efficiency. Passionate about delivering results in fast-paced environments while maintaining professional relationships with stakeholders.…Dynamic Operations Coordinator with a proven track record in the U.A.E, skilled in logistics coordination and customer relationship management. Experienced in coordinating multiple projects, implementing process improvements, and handling customer service issues promptly. Strong background in administrative management and conflict mediation, with a focus on team performance and operational efficiency. Passionate about delivering results in fast-paced environments while maintaining professional relationships with stakeholders.

CHARLES OKOTH

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Dynamic Operations Coordinator with a proven track record in the U.A.E, skilled in logistics coordination and customer relationship management. Experienced in coordinating multiple projects, implementing process improvements, and handling customer service issues promptly. Strong background in administrative management and conflict mediation, with a focus on team performance and operational efficiency. Passionate about delivering results in fast-paced environments while maintaining professional relationships with stakeholders.…Dynamic Operations Coordinator with a proven track record in the U.A.E, skilled in logistics coordination and customer relationship management. Experienced in coordinating multiple projects, implementing process improvements, and handling customer service issues promptly. Strong background in administrative management and conflict mediation, with a focus on team performance and operational efficiency. Passionate about delivering results in fast-paced environments while maintaining professional relationships with stakeholders.

Available to hire

Dynamic Operations Coordinator with a proven track record in the U.A.E, skilled in logistics coordination and customer relationship management. Experienced in coordinating multiple projects, implementing process improvements, and handling customer service issues promptly.

Strong background in administrative management and conflict mediation, with a focus on team performance and operational efficiency. Passionate about delivering results in fast-paced environments while maintaining professional relationships with stakeholders.

Skills

Experience Level

Expert

Intermediate

Intermediate

Beginner

Language

English

Advanced

Work Experience

Operations Coordinator at U.A.E (Dubai, U.A.E)

January 1, 2024 - Present

Coordinated multiple projects simultaneously, managing day-to-day operational activities. Maintained and strengthened client relationships and ensured effective communication. Implemented process improvements to enhance efficiency and service delivery. Supervised team operations and resolved customer service issues promptly to improve satisfaction.

Administrative Assistant at Airtel Kenya

January 1, 2019 - February 28, 2023

Handled administrative support including maintaining files and filing while keeping sensitive information confidential. Answered phone calls, directed inquiries to appropriate personnel, and responded to customer requests in a timely manner. Supported management with scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.

Manager's Assistant at Kitengela International School

September 1, 2012 - June 30, 2014

Developed and maintained professional relationships with internal and external stakeholders. Supported compliance with relevant regulations, policies, and procedures by monitoring activities across multiple departments. Tracked progress against business goals to support requirements and ongoing processes.