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Marketing and communications coordinator with hands-on experience managing social media, creating video and graphic content, and supporting email/website initiatives. Skilled in tracking performance, optimizing campaigns, and producing engaging copy and media aligned with brand voice.…

Linh Ha

Social Media Manager, Content Producer, Video Editor, +2

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Marketing and communications coordinator with hands-on experience managing social media, creating video and graphic content, and supporting email/website initiatives. Skilled in tracking performance, optimizing campaigns, and producing engaging copy and media aligned with brand voice.…

Available to hire

Marketing and communications coordinator with hands-on experience managing social media, creating video and graphic content, and supporting email/website initiatives. Skilled in tracking performance, optimizing campaigns, and producing engaging copy and media aligned with brand voice.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Social Media Specialist at Glacier Media Digital Agency

October 1, 2024 - Present

Managed social media for 8+ client accounts across Facebook, Instagram, TikTok, LinkedIn, X, and more. Created engaging content (photo, video, and written posts) aligned with brand voice. Led onboarding activities (meetings and project coordination) and managed paid media strategy and execution using Google Ads, Meta Ads, and LinkedIn Ads. Built influencer relationships and coordinated brand collaborations, monitored trends and competitors, and optimized strategy using performance metrics.

Social Media Data Analyst at Krew marketing

May 1, 2024 - Present

Tracked and analyzed data across social media platforms to monitor progress and provide client insights. Produced comprehensive weekly and monthly reports, conducted SWOT analyses, and evaluated social media effectiveness to adjust campaigns as needed. Conducted research and data analysis to help clients overcome social media marketing challenges.

Marketing Communication and Administrative Coordinator at Crossroads Law Marketing & Communication Managers

May 1, 2023 - October 31, 2024

Managed social media and content calendar, increasing engagement by 40% and followers by 25%. Created digital graphics and videos, earning 1,000+ YouTube views. Managed website updates and drove a 20% increase in consultations within six months. Maintained a 22% open rate for email marketing campaigns. Designed posters, invitations, presentations, and other media materials; handled media inquiries, copywriting, and internal communications. Planned external and internal events (networking and team-building) and supported the COO with administrative tasks.

Writing for Content Marketing Intern / Co-op at UBC - University of British Columbia / In person for UBC-related co-op and communications

October 1, 2022 - December 31, 2023

Researched, wrote, and edited communication, marketing, and public engagement materials (communications plan, advertising, newsletters, reports, proposals, and memos). Supported social media page management for Instagram, Facebook, and LinkedIn, increasing social media followers and engagement by 30% for the organization. Coordinated with communications managers to develop digital marketing strategies for hiring campaigns, supported monthly internal newsletters, and assisted with design-related work including graphic design and video/camera content production.

Content Creator / Social Media Coordinator at Legendary Social Media Agency

June 1, 2022 - January 31, 2023

Created digital content for social media and marketing materials for clients including Science World, Disco Cheetah, My Sister Closet, Emiei, and BEARFACE. Delivered 100+ social media videos. Researched trends and prepared client reports focused on TikTok, Reels, and audio/creative insights. Increased client KPIs such as social page followers and engagement (reported +20% for one client). Developed compelling content following brand guidelines and online marketing initiatives and helped grow followers and engagement by 30% for a corporate client.

Digital Marketing Intern (Social Media) at DIGITAL MARKETING BOOTCAMP / Jelly Marketing

January 1, 2021 - June 30, 2022

Researched social media trends to support content creation. Prepared monthly social media growth reports and uploaded blog content while working on websites. Assisted projects including on-set photography and designed ads for social media boost posts. Supported content writing tasks.