Learning Experience Lead – Learning Strategy & Innovation at Dayforce | Global HCM Software

Led design of multimedia and AI-enabled learning experiences for global consultants, partners and internal teams. Produced AI-supported videos and communication campaigns for learning-product launches and organisational initiatives using Synthesia, HeyGen and AI-assisted workflows. Designed avatar-led onboarding practice and conversational simulations for consultant onboarding, customer interactions and implementation readiness. Built scenario-based, branching and interactive learning activities with guided practice for complex implementation and consultancy situations. Created scripts and storyboards for technical learning, product education and business change initiatives. Used Vyond and CreateStudio 4 for animated explainers and character-led learning; used Camtasia for software demonstrations. Applied ChatGPT, Microsoft Copilot and NotebookLM to support research, scripting, scenario generation and content optimisation. Worked with SMEs and stakeholders to simplify complex content w

Senior Instructional Designer and Learning Business Analyst at Dayforce | Global HCM Software

Designed and delivered technical and product learning for consultants, customers, partners and support teams across a global B2B SaaS environment. Developed interactive learning with Articulate Storyline, Rise 360, video demonstrations, quizzes and branching scenarios. Produced detailed storyboards and scripts for technical training and implementation learning. Translated complex software processes into clear visual demonstrations, simulations and practical learning activities. Designed scenario-based learning around customer conversations, technical decisions, troubleshooting and implementation challenges. Collaborated with SMEs to ensure technical accuracy and usability of materials. Managed multiple content projects against product-release deadlines and incorporated review feedback from international stakeholders.