I’m a Keele University graduate with a First Class Degree in English Literature and Creative Writing, seeking a role in social media management or communications. I enjoy turning words into engaging content and using online advertising experience to help brands grow and connect with their audiences. I bring hands-on experience managing a café’s social media presence—planning promotional captions, supporting business growth through targeted messaging, and building visibility through community-focused advertising. I’m looking to apply my creativity, literacy, and tech confidence to a communications role where I can deliver consistent, effective content and results.

Isabella Williams07958372304

I’m a Keele University graduate with a First Class Degree in English Literature and Creative Writing, seeking a role in social media management or communications. I enjoy turning words into engaging content and using online advertising experience to help brands grow and connect with their audiences. I bring hands-on experience managing a café’s social media presence—planning promotional captions, supporting business growth through targeted messaging, and building visibility through community-focused advertising. I’m looking to apply my creativity, literacy, and tech confidence to a communications role where I can deliver consistent, effective content and results.

Available to hire

I’m a Keele University graduate with a First Class Degree in English Literature and Creative Writing, seeking a role in social media management or communications. I enjoy turning words into engaging content and using online advertising experience to help brands grow and connect with their audiences.

I bring hands-on experience managing a café’s social media presence—planning promotional captions, supporting business growth through targeted messaging, and building visibility through community-focused advertising. I’m looking to apply my creativity, literacy, and tech confidence to a communications role where I can deliver consistent, effective content and results.

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Work Experience

Social media manager at Floral Hall Café
September 1, 2025 - Present
Manage and run the café’s social media page end-to-end, including setup and ongoing content management. Write professional, catchy captions tailored to the café’s regular customer base, using strong literacy and language skills to promote offers and events effectively. Support advertising goals by curating and building connections with other businesses that share similar values, helping expand reach and engagement within the local community.
Kitchen assistant at Floral Hall Café
June 1, 2024 - Present
Supported daily service in a busy hospitality environment while taking on responsibility for training new staff and overseeing parts of operations. Assisted with running a wide range of events including birthday parties, fayres, funerals, and weddings, ensuring smooth communication and coordination. Communicated professionally with coworkers and customers, managed time effectively under pressure, and handled customer complaints with problem-solving and critical thinking. Used electronic till systems as part of daily operations.

Education

First Class Degree in English Literature and Creative Writing at Keele University
January 1, 2023 - January 1, 2026
A-Levels at Trinity Sixth Form
January 1, 2021 - January 1, 2023
GCSEs at St. Margaret Ward Catholic Academy
January 1, 2016 - January 1, 2021

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Education, Retail, Travel & Hospitality, Professional Services

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