Available to hire
Customer-focused professional with experience in sales and customer relationship management, combining hands-on service work with strong communication and stakeholder support. Skilled in handling orders, cash, and shift operations while maintaining accurate records and KPIs.
Experience Level
Language
English
Fluent
Italian
Intermediate
Work Experience
Sales Development Representative
December 1, 2025 - PresentLed generation and prospecting, managing leads through CRM and pipeline stages. Handled client relationship management, maintained project coordination tasks, supported stakeholder management, and contributed to risk assessment activities.
Shift and Cashier Supervisor
April 2, 2024 - July 1, 2025Supervised cashier and shift operations, ensuring smooth order flow, cash handling, and accurate accounting/record keeping. Managed customer service activities and resolved operational issues during shifts while supporting staff coverage and process consistency.
Administrative Support (internship) at Foreign Language School
May 1, 2023 - March 1, 2024Provided administrative support and helped manage records and accounting documentation. Communicated with clients daily and supported students with guidance for study and exam preparation.
Front Office (internship) at Embassy of Greece, Berlin
May 1, 2023 - July 1, 2023Assisted with front office duties and supported visitors/requests. Handled basic administrative and support tasks associated with embassy front-desk operations.
Instant Project Manager (internship) at SASSIANTA PROJECT MANAGER
January 1, 2022 - June 1, 2022Supported project coordination and coordination activities as part of an internship role, assisting with operational tasks and delivery-related follow-up.
Customer Service / Barista (order handling, cash management)
June 1, 2018 - November 1, 2022Provided customer service and barista duties, including order handling and cash management. Supported daily front-of-house operations, maintained service quality, and assisted with basic record and operational tasks.
Education
Master’s degree at University of Macedonia
January 11, 2030 - January 1, 2025BA degree at University of Macedonia
January 1, 2018 - January 1, 2024Qualifications
Industry Experience
Education, Retail, Government, Non-Profit Organization, Professional Services
Experience Level
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