Dedicated IT & Office Administration specialist with 8.8 years of experience in system maintenance, troubleshooting, and IT operations. Skilled in Windows Server/Active Directory support, network monitoring, documentation, and ensuring smooth daily office workflows. Also experienced in data entry, report preparation, and financial/admin coordination, with practical social media handling to support brand visibility through consistent content planning and online engagement. Strong communicator, responsible under pressure, and committed to delivering high-quality results.

Usman Ahmad

Dedicated IT & Office Administration specialist with 8.8 years of experience in system maintenance, troubleshooting, and IT operations. Skilled in Windows Server/Active Directory support, network monitoring, documentation, and ensuring smooth daily office workflows. Also experienced in data entry, report preparation, and financial/admin coordination, with practical social media handling to support brand visibility through consistent content planning and online engagement. Strong communicator, responsible under pressure, and committed to delivering high-quality results.

Available to hire

Dedicated IT & Office Administration specialist with 8.8 years of experience in system maintenance, troubleshooting, and IT operations. Skilled in Windows Server/Active Directory support, network monitoring, documentation, and ensuring smooth daily office workflows.

Also experienced in data entry, report preparation, and financial/admin coordination, with practical social media handling to support brand visibility through consistent content planning and online engagement. Strong communicator, responsible under pressure, and committed to delivering high-quality results.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Beginner
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Language

Urdu
Fluent
English
Advanced

Work Experience

IT & Admin Specialist (and related administrative duties) at Bradford Grammar School & College Charsadda
January 1, 2023 - Present
Performed accurate data entry for student records including grades and attendance, managed printing of educational materials and reports, recorded and categorized expenses and prepared financial reports, and typed/collated reports. Conducted regular system audits, supported office and administrative operations, and ensured efficient day-to-day workflow and documentation handling.
IT & Admin Specialist / System & Office Support (as listed) at Bradford Grammar School & College Charsadda
January 1, 2023 - Present
Performed accurate and efficient data entry for student records, grades, attendance, and related administrative data. Managed printing tasks for educational materials and reports. Recorded and categorized expenses and supported financial reporting. Typed, prepared, and collated reports. Conducted regular system audits to ensure stable operation and compliance with basic IT practices.
IT Expert / Accountant at Bradford Grammar School & College
January 1, 2023 - Present
Manage student records, grades, and attendance through accurate data entry and administrative data handling. Prepare and print educational materials, reports, and documents. Record and categorize expenses and prepare financial reports. Type, prepare, and collate reports. Conduct regular system audits and support day-to-day IT tasks to ensure smooth operations for the institution.
Executive Secretary at Mashal Import & Export Company
December 1, 2021 - December 1, 2022
Provided high-level administrative support to the Executive Director and leadership staff. Drafted letters, memos, invoices, and reports; completed clerical and administrative tasks. Typed, prepared, and collated reports and handled other assigned duties to support smooth executive operations.
Executive Secretary (Admin Support) / Accountant at Mashal Import & Export Company
December 1, 2021 - December 1, 2022
Provide high-level administrative support to the Executive Director and assigned leadership staff. Draft letters, memos, invoices, and reports; perform clerical and administrative tasks for senior management. Type, prepare, and collate reports and documents as required. Support documentation and operational administrative activities for the company.
IT Manager at Jumeirah Gold Hotel Naran
January 1, 2019 - October 1, 2021
Managed information technology and computer systems. Conducted routine evaluations of network and data security. Monitored daily operations including server hardware, software, and operating systems. Coordinated technology installations, upgrades, and maintenance. Assisted with selecting and purchasing replacement hardware/software when required. Tested, troubleshot, and modified information systems to maintain effective operation and generated operating system performance reports.
IT Manager at Jumeirah Gold Hotel
January 1, 2019 - October 1, 2021
Oversee office administration technology production including computers, motherboards, printers, and wireless routers, prioritizing day-to-day operational needs. Conduct routine evaluations of network and data security. Monitor daily operations across server hardware/software/operating systems. Coordinate technology installations, upgrades, and maintenance. Test, troubleshoot, and modify information systems to ensure effective functioning. Generate operating system performance reports and manage hardware/software replacement purchasing decisions when needed.
IT Systems & Operations (Educators - IT related role) at The Educators Charsadda Campus
January 1, 2018 - December 1, 2018
Ran regular checks on network and data security, identified opportunities to improve and update software and systems, and developed/implemented IT policy and best-practice guides. Designed staff training programs and workshops, conducted regular system audits, and shared regular operating system reports with senior staff.
IT Systems & Policy Support (as listed) at The Educators Charsadda Campus
January 1, 2018 - December 1, 2018
Ran regular checks on network and data security. Identified opportunities to improve and update software and systems. Developed and implemented IT policy and best-practice guides. Designed training programs/workshops for staff. Conducted regular system audits and shared operation system reports with senior staff.
IT Coordinator / Accountant at The Educators Charsadda Campus
January 1, 2018 - December 1, 2018
Run regular checks on network and data security. Identify opportunities to improve and update software and systems. Develop and implement IT policy and best-practice guides. Design training programs and workshops for staff. Conduct regular system audits and provide operation system reports to senior staff. Oversee timeframes for major IT project updates, upgrades, migrations, and outages.
IT Administrator at LG Electronics
August 1, 2017 - December 1, 2017
Develop and maintain a filing system and assist with regularly scheduled reports. Handle clerical duties including photo copying, faxing, and mailing. Perform administrative tasks such as filing, typing, copying, binding, and scanning. Submit and reconcile expense reports and prepare/monitor invoices. Support office administration alongside basic IT administration responsibilities.

Education

MCS (Master of Computer Science) at Abdul Wali Khan University, Mardan
July 1, 2015 - July 1, 2017
BSC (Computer Science) at Bacha Khan University, Charsadda
January 1, 2013 - May 1, 2015
FSC (Computer Science) at Islamia College, Peshawar
June 1, 2011 - August 1, 2013
Matric (Science) at Al-Karim Public High School, Charsadda
June 1, 2009 - June 1, 2011
Diploma in Information Technology at Board of Technical Education, Peshawar
January 1, 2014 - February 1, 2015
MCS (Master of Computer Science) at Abdul Wali Khan University Mardan
July 1, 2015 - July 1, 2017
BSC (Computer Science) at Bacha Khan University Charsadda
January 1, 2013 - May 1, 2015
FSC (Computer Science) at Islamia College Peshawar
June 1, 2011 - August 1, 2013
Matric (Science) at Al-Karim Public High School Charsadda
June 1, 2009 - June 1, 2011
Diploma in Information Technology at Board of Technical Education Peshawar
January 1, 2014 - February 1, 2015
MS (Master of Computer Science) at Abdul Wali Khan University Mardan
January 1, 2015 - July 1, 2017
BSC (Computer Science) at Bacha Khan University Charsadda
January 1, 2013 - May 1, 2015
FSC (Computer Science) at Islamia College Peshawar
June 1, 2011 - August 1, 2013
Matric (Science) at Al-Karim Public High School Charsadda
June 1, 2009 - June 1, 2011

Qualifications

MCSE (Microsoft Certified Solutions Expert) - Installing and Configuring Microsoft Windows Server
January 11, 2030 - July 25, 2026
CCNA (Cisco Certified Network Associate) - Routing and Switching (Computer Course, 6 Months)
January 11, 2030 - July 25, 2026
MCS (Master of Computer Science)
July 1, 2015 - July 1, 2017
CCNA (Cisco Certified Network Associate)
January 11, 2030 - July 25, 2026
MCSE (Microsoft Certified Solutions Expert)
January 11, 2030 - July 25, 2026
MCSE (Microsoft Certified Solutions Expert)
January 11, 2030 - July 25, 2026
CCNA (Cisco Certified Network Associate)
January 11, 2030 - July 25, 2026
Research Certificate (IJSEA) “An Overview of 5G Wireless Cellular Technologies”
January 11, 2030 - July 25, 2026
Installing and Configuring Microsoft Windows Server 2012/2016/2019 (course/certification)
January 11, 2030 - July 25, 2026
Diploma in Information Technology (Board of Technical Education Peshawar)
January 1, 2014 - February 1, 2015

Industry Experience

Education, Computers & Electronics, Professional Services, Financial Services, Other, Government, Media & Entertainment, Software & Internet