Available to hire
Creative and detail-oriented aspiring social media manager with training in social media management, content creation, copywriting, and visual design. Passionate about creating engaging content and helping businesses grow their online presence.
Customer-focused professional with experience in front desk, technical support, and administration, plus hands-on experience managing social media marketing, content creation, and daily operations for a travel agency.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Advanced
Work Experience
Social Media Marketing (Owner/Operator - Travel Agency) at Rex 1cho Travel Agency
December 1, 2025 - PresentOwned and operated a travel agency, managing social media marketing, content creation, customer service, travel bookings, and daily business operations. Created clear, engaging, and persuasive social media content, advertisements, and marketing materials to capture audience attention and support brand goals. Edited short-form videos for social media using transitions, text, music, and effects to produce engaging and visually appealing content.
Social Media/Marketing (Small Business Owner & Travel Agency Operator) at Rex 1cho Travel Agency
December 1, 2025 - PresentOwned and operated a travel agency, managing social media marketing and content creation. Handled customer service, travel bookings, and daily business operations. Created clear, engaging, and persuasive social media content, advertisements, and marketing materials to capture audience attention and support business goals. Edited short-form videos for social media using transitions, text, music, and effects to produce engaging and visually appealing content.
Small Business Owner at Rex1cho Travel Agency
January 1, 2025 - PresentOwned and operated a travel agency, managing social media marketing, content creation, customer service, travel bookings, and daily business operations. Create clear, engaging, and persuasive social media and marketing materials to capture audience attention and support brand goals. Edit short-form videos for social media using transitions, text, music, and effects to produce engaging and visually appealing content.
Customer Support Representative at Sutherland
June 1, 2021 - September 1, 2022Customer Support Representative at Sitel (known as Foundever)
June 1, 2021 - September 1, 2022Provided customer support services focused on troubleshooting and issue resolution to ensure strong customer satisfaction.
Technical Support Representative (Customer Support Representative) at Sitel (Known as Foundever)
September 1, 2017 - December 1, 2020Provided technical and customer support, resolving customer issues efficiently while maintaining high customer satisfaction scores. Handled customer inquiries for Nets spend prepaid card accounts by providing accurate information and resolving account-related concerns.
Front Desk Receptionist at Riviera Mansion Hotel
August 1, 2017 - December 1, 2017Managed guest check-ins and check-outs, handled reservations, and provided excellent customer service to ensure a positive guest experience.
Technical Support Representative at Sitel (known as Foundever)
January 1, 2017 - December 1, 2020Delivered technical support for HP printer products, resolving customer issues efficiently while maintaining high customer satisfaction scores. Handled customer inquiries for Netspeed prepaid card accounts, providing accurate information and resolving account-related concerns.
Front Desk Receptionist at Riviera Mansion Hotel
August 1, 2016 - January 1, 2017Managed guest check-in and check-out processes, handled reservations, and provided excellent customer service to ensure a positive guest experience.
Telephone Operator at Rothman Hotel
February 1, 2016 - July 1, 2016Handled hotel telephone operations by routing calls, assisting guests with inquiries, and coordinating communication between guests and hotel staff.
Administrative Assistant at Buan Law Office
September 1, 2014 - May 1, 2015Supported office administration by organizing legal files, preparing documents, coordinating schedules, and responding to client inquiries.
Education
Bachelor of Hotel and Restaurant Management at Tarlac State University
January 1, 2010 - January 1, 2014Bachelor of Hotel and Restaurant Management at Tarlac State University
January 1, 2010 - January 1, 2014Bachelor of Hotel and Restaurant Management at Tarlac State University
January 1, 2010 - January 1, 2014Qualifications
Industry Experience
Travel & Hospitality, Education, Media & Entertainment, Professional Services, Computers & Electronics, Financial Services
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
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