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Bilingual English-Spanish professional with experience in sales, customer service, database management, project coordination, and detailed technical documentation. Known for clear communication, building client trust, and organizing information accurately in fast-paced, demanding environments. Currently focused on remote opportunities in customer support, sales, translation, booking, operations, or administrative coordination. I hold legal permission to work in the United States, Europe, and LATAM and bring a strong attention to detail from both retail and conservation/restoration work.…Bilingual English-Spanish professional with experience in sales, customer service, database management, project coordination, and detailed technical documentation. Known for clear communication, building client trust, and organizing information accurately in fast-paced, demanding environments. Currently focused on remote opportunities in customer support, sales, translation, booking, operations, or administrative coordination. I hold legal permission to work in the United States, Europe, and LATAM and bring a strong attention to detail from both retail and conservation/restoration work.

ELENA SÁNCHEZ MATOS

Project Manager, Assistant Editor, 2D Animator, +1

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Bilingual English-Spanish professional with experience in sales, customer service, database management, project coordination, and detailed technical documentation. Known for clear communication, building client trust, and organizing information accurately in fast-paced, demanding environments. Currently focused on remote opportunities in customer support, sales, translation, booking, operations, or administrative coordination. I hold legal permission to work in the United States, Europe, and LATAM and bring a strong attention to detail from both retail and conservation/restoration work.…Bilingual English-Spanish professional with experience in sales, customer service, database management, project coordination, and detailed technical documentation. Known for clear communication, building client trust, and organizing information accurately in fast-paced, demanding environments. Currently focused on remote opportunities in customer support, sales, translation, booking, operations, or administrative coordination. I hold legal permission to work in the United States, Europe, and LATAM and bring a strong attention to detail from both retail and conservation/restoration work.

Available to hire

Bilingual English-Spanish professional with experience in sales, customer service, database management, project coordination, and detailed technical documentation. Known for clear communication, building client trust, and organizing information accurately in fast-paced, demanding environments.

Currently focused on remote opportunities in customer support, sales, translation, booking, operations, or administrative coordination. I hold legal permission to work in the United States, Europe, and LATAM and bring a strong attention to detail from both retail and conservation/restoration work.

Skills

Experience Level

Expert

Intermediate

Intermediate

Beginner

Language

English

Fluent

Spanish; Castilian

Fluent

Work Experience

Conservation Intern at Sinkiri Restoration Studio

October 1, 2025 - April 30, 2026

Performed hands-on conservation and restoration work on porcelain objects under professional supervision. Applied cleaning, consolidation, and surface-treatment techniques. Prepared technical documentation including condition assessments, preventive-care notes, and project records.

Conservation Intern at Museum of Colonial Art of Caracas

June 1, 2025 - Present

Supported restoration of the Coat of Arms of Santiago de León de Caracas and the Corral building façade. Produced photographic documentation, technical reports, condition assessments, and maintenance schedules. Managed digital records, online database entries, archives, cataloguing, and conservation materials.

Sales Associate at Lladró

July 1, 2024 - June 30, 2025

Provided personalized service and product guidance for luxury porcelain pieces. Built customer trust through active listening, clear communication, and attention to detail. Supported stock organization, restocking, problem resolution, and daily store operations.

Sales Associate at Natura Store

December 1, 2022 - Present

Assisted customers and communicated product information during a high-volume seasonal campaign. Maintained accurate customer and product information in databases. Supported stock organization, restocking, teamwork, and a welcoming customer experience.