FP

Francesca Pannozzo

Available to hire

Operations & Strategic Development professional with solid experience in operational leadership and strategic development across international and multicultural environments.

About

Operations & Strategic Development professional with solid experience in operational leadership and strategic development across international and multicultural environments. Experienced in managing offices and complex programs, coordinating human resources, overseeing economic and financial activities, and building strong relationships with institutional stakeholders and strategic partners.

Organized, results-oriented, and collaborative leader with a strong strategic vision focused on operational sustainability and organizational growth. Fluent in English and French, with proven capability to optimize processes and resources and support top management in defining and delivering strategic projects.

  • 10 years' experience
  • Joined July 2026

Languages

  • ItalianFluent
  • EnglishAdvanced
  • FrenchAdvanced
  • GermanIntermediate
  • Spanish; CastilianIntermediate

Industry experience

  • Education
  • Non-Profit Organization
  • Professional Services
  • Government

Work experience· 10 roles

Associate Director · Accent Global LearningAug 2022 – Present · 4 yrs 4 mos

Operational and strategic management of the Florence office, responsible for business development, budgeting, financial control, and human resources. Supported top management in defining strategic projects and managing relationships with institutional partners. Coordinated the opening of two new offices and developed collaborations that led to more than five new programs within 18 months (+24%).

Associate Director – Accent Global Learning · Accent Global LearningAug 2022 – Present · 4 yrs 4 mos

Operational and strategic management of the Florence office. Responsible for business development, budgeting, financial control, and human resources. Supported top management in defining strategic projects and managing relationships with institutional partners. Coordinated the opening of two new offices and developed collaborations that led to more than five new programs within 18 months (+24%).

Interim Director · Accent Global LearningAug 2021 – Aug 2022 · 1 yr 1 mo

Administrative, legal, and operational responsibility for the Florence office, with oversight of finance, operations, and human resources. Contributed to corporate strategy and directly managed key organizational processes. Completed a vertical integration transaction through the acquisition of a student residence.

Interim Director – Accent Global Learning · Accent Global LearningAug 2021 – Aug 2022 · 1 yr 1 mo
Senior Programs Coordinator · Accent Global LearningMay 2018 – Aug 2021 · 3 yrs 4 mos
Senior Programs Coordinator – Accent Global Learning · Accent Global LearningMay 2018 – Aug 2021 · 3 yrs 4 mos
Programs Coordinator · Accent Global LearningMar 2017 – May 2018 · 1 yr 3 mos
Programs Coordinator – Accent Global Learning · Accent Global LearningMar 2017 – May 2018 · 1 yr 3 mos

Education· 6

MBA · Swiss School of Business and Management (Geneva)2025 – 2026
Advanced Course in Critical Theory · University of Florence2020 – 2026
Master’s Degree in International Relations and European Studies · University of Florence2016 – 2026
MBA · Swiss School of Business and Management, Geneva2025

Certifications and awards

Advanced knowledge of the Microsoft 365 platform and Windows operating system2030 – 2026

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