Experienced Learning Designer with a strong track record designing and developing engaging learning solutions across eLearning, virtual reality training, and scenario-based education. Passionate about using new technologies to improve learner experience and training effectiveness. Has led Training Needs Analysis, learner profiling, gap analysis, and assessment strategy development, collaborating closely with SMEs and stakeholders to deliver accessible, high-quality learning content across rail, defense, and aviation (and other corporate/public sector/nonprofit contexts).

Caroline Gallant

Experienced Learning Designer with a strong track record designing and developing engaging learning solutions across eLearning, virtual reality training, and scenario-based education. Passionate about using new technologies to improve learner experience and training effectiveness. Has led Training Needs Analysis, learner profiling, gap analysis, and assessment strategy development, collaborating closely with SMEs and stakeholders to deliver accessible, high-quality learning content across rail, defense, and aviation (and other corporate/public sector/nonprofit contexts).

Available to hire

Experienced Learning Designer with a strong track record designing and developing engaging learning solutions across eLearning, virtual reality training, and scenario-based education. Passionate about using new technologies to improve learner experience and training effectiveness.

Has led Training Needs Analysis, learner profiling, gap analysis, and assessment strategy development, collaborating closely with SMEs and stakeholders to deliver accessible, high-quality learning content across rail, defense, and aviation (and other corporate/public sector/nonprofit contexts).

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Work Experience

Learning/Instructional Designer (Freelance)
August 1, 2024 - Present
Design and develop learning solutions for corporate, public sector, and nonprofit clients. Create interactive e-learning modules, scenario-based training, and video-based learning content using tools such as Articulate 360 (including language translations where required). Conduct Training Needs Analysis (TNA), learner profiling, and gap analysis to inform instructional design strategies. Develop assessment strategies aligned to client objectives. Provide consultancy on learning strategy, curriculum development, and learning technology implementation. Collaborate with subject matter experts (SMEs), stakeholders, and developers to ensure content accuracy, relevance, and accessibility requirements.
Learning Design Specialist (Contractor) at Network Rail
July 1, 2022 - August 1, 2024
Oversee key learning projects from scoping through task/learner analysis and gap analysis to the development of eLearning and face-to-face courses. Lead design and development of learning products (eLearning, scenario-based training, videos, and other digital content) while ensuring accessibility requirements are met. Write assessment strategies and outlines, including assessment questions and practical assessments (formative and summative). Manage delivery to ensure alignment with learning goals and stakeholder expectations.
Instructional Designer (Contractor) at Cielo Talent
February 1, 2022 - June 30, 2022
Design and develop learning products using methods including e-learning, scenario-based training, and video-based learning content. Ensure learning products align with the organization’s accessibility strategy. Write assessment strategies and outlines, assessment questions, and other assessments suitable for purpose (formative and summative). Produce supporting graphics (e.g., info-graphics and animations). Liaise with SMEs for technical accuracy and oversee quality assurance of learning modules and assessments.
Learning Design Specialist (Contractor) at Network Rail
August 1, 2018 - February 1, 2022
Lead Training Needs Analysis for different maintenance roles, including learner needs analysis, gap analysis, and fidelity analysis. Lead the design and development of learning products using e-learning, scenario-based training, videos, and other digital content. Collaborate with SMEs to ensure technical accuracy. Manage stakeholders and projects including project plans, resource allocation, budgets, and third-party suppliers.
Instructional Designer at Babcock Learning Solutions
October 1, 2015 - July 1, 2018
Designed 30 virtual environment scenarios for the Royal Navy, focused on fault diagnostics, bringing together SME requirements and coordinating collaboration across multiple project teams. Designed 10 scenario-based modules for two web-based simulators for Network Rail used for new signallers across all Network Rail training sites. Produced e-learning program content for the Royal School of Military Engineering, supporting training for newly recruited and existing armed forces and reservists in engineering practices. Contributed to Learning Needs Analysis and training solution recommendations for MOD departments aligned to Defence Systems Approach to Training (DSAT). Produced lesson plans, instructor notes, student notes, and activity worksheets for classroom-based delivery.
Learning Technology Developer at KLM UK Engineering Technical College
September 1, 2011 - October 1, 2015
Designed and produced compliance training courses on a quarterly and ad-hoc basis. Designed, developed, and promoted KLM’s Virtual Learning Environment and administered the Learner Management System. Produced company videos, flyers, and other promotional material in line with corporate standards.

Education

BA (Hons) Open (Media and Business) at Open University
September 1, 2013 - January 1, 2019
CIPD Intermediate Level 5 Diploma Learning and Development at CIPD
January 1, 2020 - March 1, 2020

Qualifications

FDA Interactive Media (Motion Graphics)
September 1, 2007 - June 1, 2009
PRINCE2 Foundation and Practitioner
January 1, 2021 - August 1, 2026
CIPD Intermediate Level 5 Diploma Learning and Development
March 1, 2020 - August 1, 2026

Industry Experience

Education, Government, Transportation & Logistics, Non-Profit Organization, Professional Services

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