Available to hire
BSIT graduate with hands-on experience building and QA-checking websites on Wix and Shopify customer support work. Skilled in reviewing layouts, content, and calls-to-action against design specs across desktop and mobile, with strong attention to detail and a fast-learning approach to new tools and processes.
Skills
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Work Experience
IT Intern at 6K MMR Computer Store and Repair
January 1, 2026 - December 31, 2026Provided technical support and recommendations to customers by diagnosing hardware and software issues. Assembled, upgraded, and configured computer systems, including hardware installations and repairs.
Social Media & Customer Support at Shopify (remote)
May 1, 2025 - September 1, 2025Tracked customer orders on Shopify, corrected shipping addresses, and processed refund requests. Escalated complex cases to the client and posted regular updates across Facebook and other social channels. Assisted with order management to support smooth customer delivery and service.
Social Media & Customer Support at Shopify (customer support) / Facebook and social channels (as stated)
May 1, 2025 - September 30, 2025Tracked customer orders on Shopify, corrected shipping addresses, and processed refund requests. Escalated complex cases to the client and provided regular updates across Facebook and other social channels. Assisted with order management while maintaining accuracy and responsiveness.
IT Intern at Department of the Interior and Local Government (DILG)
January 1, 2025 - December 31, 2025Diagnosed and resolved hardware and software issues for first-level technical support. Performed routine system and network checks and assisted with documentation of IT operations.
Education
BS Information Technology at Asian College of Technology
January 1, 2026 - August 2, 2026BS Information Technology at Asian College of Technology
January 1, 2022 - January 1, 2026Qualifications
Educative - Learn Python 3
January 11, 2030 - August 2, 2026Lead Gen Landing Pages (CDPH)
January 11, 2030 - August 2, 2026Responsive Web Design (in progress)
January 11, 2030 - August 2, 2026Industry Experience
Software & Internet, Government, Computers & Electronics, Education, Retail
Skills
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