Full stack developer and software technical support professional with experience building and maintaining enterprise web applications and intranet solutions. I focus on maintainable, long-lived solutions and collaborate closely with stakeholders across UX, communications, and IT architecture. I deliver end-to-end features—from SharePoint CMS customizations and API integrations to scheduled ETL jobs—while also providing production support, troubleshooting root causes, and maintaining clear technical documentation for both technical and non-technical audiences.

PHILIPPE MASSICOTTE

Full stack developer and software technical support professional with experience building and maintaining enterprise web applications and intranet solutions. I focus on maintainable, long-lived solutions and collaborate closely with stakeholders across UX, communications, and IT architecture. I deliver end-to-end features—from SharePoint CMS customizations and API integrations to scheduled ETL jobs—while also providing production support, troubleshooting root causes, and maintaining clear technical documentation for both technical and non-technical audiences.

Available to hire

Full stack developer and software technical support professional with experience building and maintaining enterprise web applications and intranet solutions. I focus on maintainable, long-lived solutions and collaborate closely with stakeholders across UX, communications, and IT architecture.

I deliver end-to-end features—from SharePoint CMS customizations and API integrations to scheduled ETL jobs—while also providing production support, troubleshooting root causes, and maintaining clear technical documentation for both technical and non-technical audiences.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Language

English
Advanced
French
Advanced
Spanish; Castilian
Advanced

Work Experience

Full Stack Programmer Analyst at Ville de Montréal
July 1, 2024 - Present
Main full stack developer on the Intranet Upgrade project, migrating to SharePoint from an outdated Oracle CMS. Responsible for the project’s coded solutions including deep SharePoint customization via mini-apps in JavaScript, React, and Node.js; CSS-based superficial customization; scripted and scheduled data ETL using PowerShell and SQL; and creation/consumption of new and existing APIs (Node.js, Microsoft Graph). Contributes to cross-functional feature conception, working closely with UX, Communications, and IT architects to shape business requirements with a focus on maintainability and longevity. Regularly researches, presents, and defends technical findings and solution proposals to non-technical audiences, and writes/maintains clear documentation throughout development.
Full Stack Developer at PCI Industrial Automation
December 1, 2023 - July 1, 2024
Full stack developer delivering tools for hundreds of internal customers using Angular, React, and Node.js with Git and TFS. Drafted interactive prototypes in Figma and PowerPoint and designed application architecture using UML diagrams. Major projects include: porting and updating a label scanning app to the web for iPads with a focus on UX; and integrating a full stack ticketing service into a web app to improve incident trend analysis.
Software Technical Support at PCI Industrial Automation
February 1, 2021 - December 1, 2023
Provided technical expertise for a manufacturing execution system (MES). Previously responsible for supporting production IT issues related to a SaaS MES product with a client base of ~1,000 users, including timely resolution of Windows OS, hardware, and printer issues. Worked on advanced SQL queries and stored procedures, ERP integrations, GE Proficy Workflows, and .NET/C# MES source code. Also participated in rotating 24/7 on-call scheduling, balancing requests and issues, timely stakeholder communication, unit testing, and writing technical and user-facing documentation. Investigated root causes of recurring issues and developed Excel dashboards using VBA macros. Built PowerShell scripts to automate repetitive tasks and managed stress under pressure.
Developer Analyst (Co-op) at Husky Energy
May 1, 2018 - August 1, 2019
Operational support for IT applications team responsible for assisting software support analysts with operations and projects by leading cross-functional student projects. Created ServiceNow dashboards to track operational data and SLAs; developed full-stack SharePoint pages with third-party integrations; optimized internal software decommissioning process saving over $300K CAD/year. Wrote and updated documentation, automated Excel dashboards from multiple data sources, and built custom C# apps and PowerShell scripts to automate internal processes.

Education

Bachelor of Computer Information Systems at Mount Royal University
January 1, 2015 - January 1, 2020
Bachelor of Computer Information Systems at Mount Royal University
January 1, 2015 - January 1, 2020

Qualifications

ITIL Foundation
January 1, 2018 - August 8, 2026
ITIL Foundation
January 1, 2018 - August 8, 2026

Industry Experience

Software & Internet, Energy & Utilities, Manufacturing, Government

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
See more

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