Staff software engineer at Freshworks

Architected and delivered scalable full-stack features across web UI and backend services, aligning implementation with product goals and a long-term platform roadmap. Led technical discovery with cross-functional partners to translate ambiguous requirements into technical roadmaps, milestones, and measurable delivery plans. Improved CI/CD and release reliability by standardizing build/deploy workflows, strengthening automated checks, and reducing manual deployment steps. Strengthened testing practices with unit/integration coverage and regression prevention to improve change safety and accelerate iteration speed. Mentored senior and mid-level engineers through design reviews, pairing, and feedback loops to raise the bar on system design, code quality, and operational ownership. Partnered with stakeholders to evaluate tradeoffs in architecture, performance, and cost, promoting pragmatic cloud-native decisions.

Senior software engineer at Sincro

Built and enhanced full-stack customer-facing applications in collaboration with product and support, delivering features from concept through production. Designed and implemented backend APIs and service integrations with an emphasis on maintainability, clear contracts, and forward-compatible evolution. Increased delivery throughput by refining CI/CD pipelines and introducing quality gates such as tests, linting, and review standards to reduce rework. Led technical planning sessions by breaking initiatives into sequenced deliverables across multiple engineers. Improved observability and operational readiness through better logging/metrics and incident follow-ups, raising system reliability over time.