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I’m Lyia Gebreyohannes, a detail-oriented hospitality professional in Calgary with leadership experience in fast-paced café and retail environments. I enjoy creating welcoming, efficient customer experiences—whether that’s preparing high-quality beverages, supporting peak-hour service, or keeping the storefront clean and organized. I also bring a strong creative side from my background in visual communication and character design. In my roles, I contribute to menu and drink development, assist with visual brand presentation, and collaborate with teams to solve problems professionally while maintaining high operational standards.…I’m Lyia Gebreyohannes, a detail-oriented hospitality professional in Calgary with leadership experience in fast-paced café and retail environments. I enjoy creating welcoming, efficient customer experiences—whether that’s preparing high-quality beverages, supporting peak-hour service, or keeping the storefront clean and organized. I also bring a strong creative side from my background in visual communication and character design. In my roles, I contribute to menu and drink development, assist with visual brand presentation, and collaborate with teams to solve problems professionally while maintaining high operational standards.

LYIA GHEBREYOHANNES

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I’m Lyia Gebreyohannes, a detail-oriented hospitality professional in Calgary with leadership experience in fast-paced café and retail environments. I enjoy creating welcoming, efficient customer experiences—whether that’s preparing high-quality beverages, supporting peak-hour service, or keeping the storefront clean and organized. I also bring a strong creative side from my background in visual communication and character design. In my roles, I contribute to menu and drink development, assist with visual brand presentation, and collaborate with teams to solve problems professionally while maintaining high operational standards.…I’m Lyia Gebreyohannes, a detail-oriented hospitality professional in Calgary with leadership experience in fast-paced café and retail environments. I enjoy creating welcoming, efficient customer experiences—whether that’s preparing high-quality beverages, supporting peak-hour service, or keeping the storefront clean and organized. I also bring a strong creative side from my background in visual communication and character design. In my roles, I contribute to menu and drink development, assist with visual brand presentation, and collaborate with teams to solve problems professionally while maintaining high operational standards.

Available to hire

I’m Lyia Gebreyohannes, a detail-oriented hospitality professional in Calgary with leadership experience in fast-paced café and retail environments. I enjoy creating welcoming, efficient customer experiences—whether that’s preparing high-quality beverages, supporting peak-hour service, or keeping the storefront clean and organized.

I also bring a strong creative side from my background in visual communication and character design. In my roles, I contribute to menu and drink development, assist with visual brand presentation, and collaborate with teams to solve problems professionally while maintaining high operational standards.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Language

English

Advanced

Tigrinya

Intermediate

Work Experience

Shift Supervisor / Barista at Fenyk Coffee and Social — Calgary, AB

December 1, 2024 - Present

Supervised daily café operations, delegated tasks for smooth service, and maintained beverage/food preparation standards. Contributed to menu design, drink development, and recipe creation, and led team meetings to resolve staff concerns professionally. Delivered high-quality service during peak hours, supported marketing initiatives and brand representation, and maintained a clean and organized storefront.

Customer Experience Representative at Indigo Books & Music — Calgary, AB

August 1, 2024 - December 1, 2024

Provided engaging, efficient customer service and promoted loyalty programs and store initiatives. Maintained visually appealing sales displays and processed transactions quickly and accurately while supporting an organized retail experience.

Retail Associate at Call It Spring — Calgary, AB

January 1, 2022 - June 1, 2024

Drove sales through consultative product recommendations and consistently met monthly sales targets. Maintained merchandising standards and handled customer concerns promptly to ensure a positive shopping experience.

Games Operator at Calaway Park — Calgary, AB

April 1, 2021 - October 1, 2021

Operated game stations and ensured positive guest experiences. Handled cash transactions accurately and managed inventory and workstation organization to support smooth operations.