Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I’m Yasmin Hafiz, a fresh graduate from Universiti Sains Malaysia (USM) with a strong interest in English for professional use, linguistics pathology, and translation. I enjoy communicating clearly, listening carefully, and turning ideas into well-structured content that connects with people. Alongside my studies, I’ve gained hands-on experience in customer-facing and service roles in food & beverage and retail, including working as a tea barista and retail assistant. I’m detail-oriented, enjoy multitasking in fast-paced environments, and I’m also comfortable supporting planning, tracking, and digital marketing activities—especially creating engaging social media content to help grow brand awareness.…I’m Yasmin Hafiz, a fresh graduate from Universiti Sains Malaysia (USM) with a strong interest in English for professional use, linguistics pathology, and translation. I enjoy communicating clearly, listening carefully, and turning ideas into well-structured content that connects with people. Alongside my studies, I’ve gained hands-on experience in customer-facing and service roles in food & beverage and retail, including working as a tea barista and retail assistant. I’m detail-oriented, enjoy multitasking in fast-paced environments, and I’m also comfortable supporting planning, tracking, and digital marketing activities—especially creating engaging social media content to help grow brand awareness.

Yasmin Binti Muhammad Hafiz

Copywriter, Digital Marketer, Marketing Analyst, +1





I’m Yasmin Hafiz, a fresh graduate from Universiti Sains Malaysia (USM) with a strong interest in English for professional use, linguistics pathology, and translation. I enjoy communicating clearly, listening carefully, and turning ideas into well-structured content that connects with people. Alongside my studies, I’ve gained hands-on experience in customer-facing and service roles in food & beverage and retail, including working as a tea barista and retail assistant. I’m detail-oriented, enjoy multitasking in fast-paced environments, and I’m also comfortable supporting planning, tracking, and digital marketing activities—especially creating engaging social media content to help grow brand awareness.…I’m Yasmin Hafiz, a fresh graduate from Universiti Sains Malaysia (USM) with a strong interest in English for professional use, linguistics pathology, and translation. I enjoy communicating clearly, listening carefully, and turning ideas into well-structured content that connects with people. Alongside my studies, I’ve gained hands-on experience in customer-facing and service roles in food & beverage and retail, including working as a tea barista and retail assistant. I’m detail-oriented, enjoy multitasking in fast-paced environments, and I’m also comfortable supporting planning, tracking, and digital marketing activities—especially creating engaging social media content to help grow brand awareness.

Available to hire

I’m Yasmin Hafiz, a fresh graduate from Universiti Sains Malaysia (USM) with a strong interest in English for professional use, linguistics pathology, and translation. I enjoy communicating clearly, listening carefully, and turning ideas into well-structured content that connects with people.

Alongside my studies, I’ve gained hands-on experience in customer-facing and service roles in food & beverage and retail, including working as a tea barista and retail assistant. I’m detail-oriented, enjoy multitasking in fast-paced environments, and I’m also comfortable supporting planning, tracking, and digital marketing activities—especially creating engaging social media content to help grow brand awareness.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Korean

Intermediate

Spanish; Castilian

Intermediate

Japanese

Beginner

Work Experience

Intern (Digital Marketing) at Asia Beauty Corner

July 1, 2025 - October 31, 2025

Assisted in planning and executing digital marketing campaigns across social media platforms. Created engaging content for Instagram, Facebook, TikTok, and LinkedIn to increase brand awareness. Scheduled and managed social media posts using content calendars. Conducted market and competitor research to identify industry trends and opportunities for improvement.

Retail Assistant at LEGO Store @ Pavilion KL

January 1, 2023 - December 31, 2025

Provided personalized shopping experiences by understanding customer needs and recommending suitable LEGO sets. Supported achieving store sales targets through effective product knowledge and customer engagement. Helped ensure merchandise was displayed according to brand visual merchandising standards and contributed to maintaining a neat, brand-aligned store presentation. Worked in a customer-focused environment with an emphasis on accuracy and service speed.

Part-Time Boostie (Boost Juice) at Boost Juice @ Gurney Plaza

January 1, 2023 - June 30, 2026

Prepared beverages with consistent quality, speed, and presentation. Provided friendly, efficient customer service in a fast-paced retail environment. Processed customer orders and payments accurately using the POS system. Recommended suitable products based on customer preferences and supported sales targets through product knowledge and customer engagement. Ensured merchandise was displayed according to brand visual merchandising guidelines and maintained timely order preparation while keeping service quality high.

Tea Barista (Full-Time Tea-rista) at LiHO Tea @ Mid Valley Megamall

February 1, 2021 - July 31, 2021

Prepared high-quality tea beverages while ensuring consistency, speed, and presentation. Served customers promptly and maintained an excellent standard of customer service. Processed orders accurately and supported a positive customer experience in a busy retail setting. Continued to deliver drinks on time while maintaining strong service quality under fast-paced conditions.