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I was an in-house graphic designer for a K-12 yearbook platform, designing custom book covers and themed layouts for schools across the country. Each year I created 5+ original yearbook themes from scratch, complete with coordinated backgrounds, graphics, and pre-designed photo box layouts ready for customers to drop in their content. Layout and design is my specialty. I translate a school's colors, mascots, and culture into polished, print-ready covers and page designs that look professional without requiring any design experience from the end user. I also built templates, product guides, and training materials that helped thousands of non-designers create beautiful yearbooks on their own.…I was an in-house graphic designer for a K-12 yearbook platform, designing custom book covers and themed layouts for schools across the country. Each year I created 5+ original yearbook themes from scratch, complete with coordinated backgrounds, graphics, and pre-designed photo box layouts ready for customers to drop in their content. Layout and design is my specialty. I translate a school's colors, mascots, and culture into polished, print-ready covers and page designs that look professional without requiring any design experience from the end user. I also built templates, product guides, and training materials that helped thousands of non-designers create beautiful yearbooks on their own.

Rose Glasso

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I was an in-house graphic designer for a K-12 yearbook platform, designing custom book covers and themed layouts for schools across the country. Each year I created 5+ original yearbook themes from scratch, complete with coordinated backgrounds, graphics, and pre-designed photo box layouts ready for customers to drop in their content. Layout and design is my specialty. I translate a school's colors, mascots, and culture into polished, print-ready covers and page designs that look professional without requiring any design experience from the end user. I also built templates, product guides, and training materials that helped thousands of non-designers create beautiful yearbooks on their own.…I was an in-house graphic designer for a K-12 yearbook platform, designing custom book covers and themed layouts for schools across the country. Each year I created 5+ original yearbook themes from scratch, complete with coordinated backgrounds, graphics, and pre-designed photo box layouts ready for customers to drop in their content. Layout and design is my specialty. I translate a school's colors, mascots, and culture into polished, print-ready covers and page designs that look professional without requiring any design experience from the end user. I also built templates, product guides, and training materials that helped thousands of non-designers create beautiful yearbooks on their own.

Available to hire

I was an in-house graphic designer for a K-12 yearbook platform, designing custom book covers and themed layouts for schools across the country. Each year I created 5+ original yearbook themes from scratch, complete with coordinated backgrounds, graphics, and pre-designed photo box layouts ready for customers to drop in their content. Layout and design is my specialty. I translate a school’s colors, mascots, and culture into polished, print-ready covers and page designs that look professional without requiring any design experience from the end user. I also built templates, product guides, and training materials that helped thousands of non-designers create beautiful yearbooks on their own.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Lead Graphic Designer | Enablement at Treering

September 1, 2022 - October 31, 2025

Served as the designated graphic designer for the entire customer base, creating custom visual assets, product themes, and branded content for Treering accounts nationwide. Designed book covers for schools by translating each school’s identity, colors, mascots, and culture into polished, print-ready designs aligned with brand and production standards. Created and maintained product themes and templates within the platform to give customers professional starting points that drive adoption and reduce design friction for non-technical users. Trained the Customer Success team on design best practices and print specifications and built enablement programs including LMS content, product guides, and training materials.

Senior Customer Success Manager at Treering

October 1, 2017 - September 30, 2022

Founding member of the Customer Success team, helping scale the organization from 3 to 19 CSMs. Managed 200+ SaaS accounts (~$1M+ ARR), delivering 95–98% annual net retention and a company-leading NPS of 90 through proactive customer health monitoring, save plans, and strong executive stakeholder relationships. Grew portfolio ARR from $700K to $1.3M by identifying upsell and cross-sell opportunities aligned to customer goals, including expanding a strategic account more than 5x via premium tier adoption. Built onboarding and enablement from scratch (kickoffs, live training, webinars, product walkthroughs) and created training content using Adobe Creative Suite and Figma. Led QBR/EBR engagement with C-suite stakeholders and coordinated cross-functionally with Product, Engineering, Sales, and Marketing to champion the customer voice and inform roadmap decisions.

Senior Administrative Coordinator | Graphic Designer at DePaul University (O'Hare Campus)

February 1, 2000 - October 31, 2017

Directed daily operations for a high-traffic graduate campus, managing cross-departmental coordination and stakeholder relationships. Led organizational change management initiatives by driving adoption of new digital systems through hands-on training and stakeholder engagement. Produced communications and visual content, including training materials for university programs, and designed print and digital marketing for campus events and student communications using Adobe Photoshop, Illustrator, and InDesign. Created branded assets such as flyers, brochures, signage, and email templates to support university outreach and enrollment initiatives.