Nazanin
I’m Naz Zadeh, an Educational Designer and Learning Consultant specialising in evidence-based learning design for higher education and large-scale digital transformation.
About
I’m Naz Zadeh, an Educational Designer and Learning Consultant specialising in evidence-based learning design for higher education and large-scale digital transformation. With a PhD in Education focused on self-regulated learning and metacognition and a master’s degree in Cognitive Science, I create inclusive, engaging learning experiences that help diverse learners succeed.
My experience spans university curriculum and assessment design, corporate instructional design and digital learning development. I have designed assessment tasks and marking rubrics, coordinated the development of 12 university courses and supported the migration of approximately 15 courses from Moodle to Canvas. I have also collaborated with subject matter experts to develop storyboards, scenario-based eLearning, instructional videos, facilitator materials and practical resources that support technology adoption and organisational change.
I combine expertise in learning science with hands-on design experience, mixed-methods research and learning analytics to develop accessible, effective learning solutions that connect educational theory with real-world outcomes.
- 13 years' experience
- Joined September 2026
Industry experience
- Education
- Professional Services
Work experience· 7 roles
Provided post-implementation hypercare support for the Canvas LMS by investigating and resolving user access and system-related issues. Identified recurring issues, documented patterns and escalated complex matters to relevant support teams. Assisted users with navigation and adoption of new processes through timely guidance and troubleshooting, coordinating with project, operational and technical teams to support system transition.
Tutored Honours Educational Research: Theory, Literature and Policy. Supported students in analysing educational theories, making pedagogical decisions, and conducting/structuring literature reviews.
Partnered with subject matter experts and stakeholders to analyse business requirements, procedures, business rules and customer journey maps, then designed learning solutions. Supported a large-scale digital transformation by creating storyboards and role-based learning assets including scenario-based eLearning, facilitator scripts, leader toolkits, how-to videos, Quick Reference Guides, step-by-step user guides and instructional videos. Translated complex workflows into clear resources for technology adoption and behavioural change, including worst-case customer scenarios to build staff capability and consistent application of business rules. Collaborated with cross-functional project teams to ensure alignment with business objectives and implementation plans.
Education
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