I’m John Haugh, a learning designer/developer with over twenty years’ experience in education and training. I enjoy solving varied learning design challenges—especially building clear, engaging, accessible learning segments that lead to positive behaviour change. Across my roles, I’ve scripted, storyboarded, built, reviewed, edited, amended, and approved learning content, working closely with teams and stakeholders across different time zones.…

John Haugh

I’m John Haugh, a learning designer/developer with over twenty years’ experience in education and training. I enjoy solving varied learning design challenges—especially building clear, engaging, accessible learning segments that lead to positive behaviour change. Across my roles, I’ve scripted, storyboarded, built, reviewed, edited, amended, and approved learning content, working closely with teams and stakeholders across different time zones.…

Available to hire

I’m John Haugh, a learning designer/developer with over twenty years’ experience in education and training. I enjoy solving varied learning design challenges—especially building clear, engaging, accessible learning segments that lead to positive behaviour change. Across my roles, I’ve scripted, storyboarded, built, reviewed, edited, amended, and approved learning content, working closely with teams and stakeholders across different time zones.

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Language

English
Fluent
Italian
Advanced
Spanish; Castilian
Intermediate

Work Experience

Learning Designer/Developer (Experience) at University of Leeds
February 20, 2025 - Present
Learning design and development work (details not fully specified in resume text).
Learning Designer/Developer at University of Leeds
February 1, 2025 - Present
Learning Designer/Content Developer (contract) at ZS Consulting (as inferred from timeline; employer name not explicitly stated for the 2024 contract fragment)
April 1, 2024 - Present
Learning Designer/Developer (where applicable) at Lloyds Bank
October 1, 2023 - January 1, 2025
Learning designer for management, regulation and eLearning courses. Worked on end-to-end content production: storylining, Rise and Articulate development, and Microsoft 365 voice-over scripting for transport customer service courses.
Learning Designer/Developer at Lloyds Bank
October 1, 2023 - January 1, 2025
Designed, built, reviewed, edited, amended and approved management, regulation and e-learning courses. Developed course storylines and scripts, and created modules including voice-over using Microsoft 365 Voice-over for Transport customer service. Worked across the full e-learning production cycle from content structure to final approval.
Learning Designer/Content Developer at Lloyds Bank
October 1, 2023 - January 31, 2025
Learning designer for management, regulation and e-learning courses; designed, built, reviewed, edited, amended and approved course content. Developed engaging learning storylines using Articulate Storyline and Rise and Microsoft 365 Voice-over for customer service training materials.
Learning Designer/Developer at Royal Society for Public Health
April 1, 2023 - May 31, 2023
Designed and developed learning content for public health programmes (details not fully specified).
Learning Designer/Developer (Manager) at ZSC Consulting
January 1, 2023 - March 1, 2023
Learning design and development for consulting projects, including designing and delivering engaging learning experiences and managing learning development workstreams.
Learning Designer/Manager at ZSC Consulting
January 1, 2023 - March 31, 2023
Managed and designed learning solutions, coordinating development activities and approvals.
Learning Experience Designer at Flow Hospitality
September 1, 2022 - January 31, 2023
Scripted, storyboarded, edited and curated micro-learning resources, including animations and short courses. Worked closely with GFX, videographers and SMEs to deliver learning assets across diverse subject matters (guest experience, recruitment and cocktail making).
Lead Learning Designer / Lead Donor flagship blended learning (Project-based) at Unknown (met in resume as a blended learning project)
July 1, 2021 - August 31, 2022
Led flagship blended learning courses: 20-hour digital content on cybersecurity and 15-hour digital content software course. Managed writing and project phases; scripted/storyboarded videos, interviews, animations and documents; coordinated writing teams and worked with SMEs and creative production (gfx, videographers, animators, voice actors).
Lead LD (flagship blended learning course delivery; Cybersecurity and software courses) at MT (as listed: Met College / course building and delivery context)
January 1, 2021 - November 1, 2021
Led blended learning flagship courses including 20-hour digital content on cyber security and 15-hour software courses. Incorporated digital, live and work-application phases; managed writing teams; scripted/storyboarded video assets, interviews and animations; and coordinated with SMEs, creative producers, gfx, videographers/animators and voice actors.
Trainer / Tutor (English Language and Literature) at Various (UK, Ireland, Spain, Italy, Denmark and online)
July 1, 2019 - November 1, 2021
Delivered English language and literature teaching and exam tutoring for GCSE, A-Level, CAE, IELTS, FCE, PET and KET. Content building and test-focused support included proofreading/testing and refining learning materials aligned to international exam standards.
Teacher/Tutor (English Language and Literature) at Multiple locations (UK, Ireland, Spain, Italy, Denmark) and online
July 1, 2019 - November 30, 2021
Taught and tutored for GCSE, A-Level, CAE, IELTS, FCE, PET, KET exams; also provided online tutoring.
Content Builder/Writer at Various international clients (US and UK)
January 1, 2019 - March 31, 2023
Built and wrote content for a range of international projects; provided voice-over for an Irish health board course; converted legal/technical language into plain English; proofread and tested course materials.

Education

Certificat/e (CELT) Level 3 Award in Education and Training at ACELS Tefl C ertific ate (CELT) / Education and Training (MET College, Brighton & Hove)
January 1, 2020 - December 31, 2020
City & Guilds (UK) at MET College, Brighton & Hove (City & Guilds)
January 1, 2020 - December 31, 2020
Web Design and E-Commerce Certificate at City & Guilds / FAST Training (Cork, Ireland)
January 1, 2023 - December 31, 2023
B.A. (Hons) European Philosophy and Literature at RUSKIN University
November 1, 2021 - August 31, 2022
CELT (Certificate in English Language Teaching) at ACELS TEFL, Certificate (CELT), North Mon Language Institute, Cork, Ireland
January 11, 2030 - October 1, 2026
Level 3 Award in Education and Training (AET) at City & Guilds (UK)
January 11, 2030 - October 1, 2026
Web Design and E-commerce certificate at City & Guilds / FAST Training (as listed)
January 11, 2030 - October 1, 2026
BA (Hons) European Philosophy and Literature at Anglia Ruskin University, Cambridge
November 1, 2021 - August 1, 2022
Teaching qualification (as listed: Met College, Brighton & Guilds and online examiner/tutor experience) at MET College, Brighton
January 11, 2030 - October 1, 2026
ACELS TEFL Certificate (CELT) at ACELS TEFL (ECTL), Cork, Ireland
January 11, 2030 - October 1, 2026
CFE Level 3 Award in Education and Training at M.E.T College, Brighton, UK
January 11, 2030 - October 1, 2026
City & Guilds Web Design and E-Commerce Certificate at City & Guilds
January 11, 2030 - October 1, 2026
BA (Hons) European Philosophy and Literature at RUSKIN University, Cambridge QA
November 1, 2021 - August 1, 2022
Fast Training Web Design Certificate (where applicable) at FAST Training, Cork, Ireland
January 11, 2030 - October 1, 2026

Qualifications

ACELS TEFL Certificate (CELT)
January 11, 2030 - October 1, 2026
CFE Level 3 Award in Education and Training
January 11, 2030 - October 1, 2026
City & Guilds (Web Design and E-Commerce Certificate)
January 11, 2030 - October 1, 2026
FAST Training (Cork, Ireland)
January 11, 2030 - October 1, 2026
European Philosophy and Literature (B.A. Hons)
January 1, 2021 - August 31, 2022
CELT (Certificate in English Language Teaching)
January 11, 2030 - October 1, 2026
CFE Level 3 Award in Education and Training (AET)
January 11, 2030 - October 1, 2026
City & Guilds teaching qualification (as listed in resume)
January 11, 2030 - October 1, 2026
Web Design and E-commerce certificate (as listed)
January 11, 2030 - October 1, 2026
FAST Training (Cork, Ireland) certificate (as listed)
January 11, 2030 - October 1, 2026
Teaching and tutoring qualifications (as listed: tutoring and exam support for multiple boards)
January 11, 2030 - October 1, 2026
ACELS TEFL Certificate (CELT)
January 11, 2030 - October 1, 2026
CFE Level 3 Award in Education and Training
January 11, 2030 - October 1, 2026
City & Guilds Web Design and E-Commerce Certificate
January 11, 2030 - October 1, 2026
BA (Hons) European Philosophy and Literature
November 1, 2021 - August 1, 2022

Industry Experience

Education, Healthcare, Financial Services, Media & Entertainment, Professional Services, Non-Profit Organization, Software & Internet