Virginia Mutiso
I’m Virginia Mutiso, an ICT-trained professional who enjoys helping people and making information easy to understand.
About
I’m Virginia Mutiso, an ICT-trained professional who enjoys helping people and making information easy to understand. I have customer service experience from a Safaricom shop role, where I supported customers with product and service guidance, answered questions clearly, and helped resolve concerns while maintaining a friendly, professional attitude.
Alongside customer support, I’ve done office assistant work, retail/shop support, freelance independent digital tasks, and basic graphic design using tools like Adobe Illustrator. I’m comfortable with typing, data entry, online research, document preparation, and organizing records, and I learn new digital tools quickly—especially where accuracy, clear communication, and meeting deadlines matter.
- 6 years' experience
- Joined October 2026
Industry experience
- Retail
- Telecommunications
- Professional Services
- Computers & Electronics
Work experience
Provided courteous customer support by responding to questions, explaining products and services, and helping resolve customer concerns. Maintained a professional attitude and clear communication to support a positive customer experience.
Education
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