Hafiz Hamzah Al-Hafiz
I’m Hafiz Hamzah Al-Hafiz, a disciplined and responsible professional with experience in customer service, sales, marketing, and administrative support.
About
I’m Hafiz Hamzah Al-Hafiz, a disciplined and responsible professional with experience in customer service, sales, marketing, and administrative support. I’m a fast learner who communicates well and enjoys building positive relationships while supporting daily operations with accuracy and efficiency.
Alongside my work in customer-focused roles, I’ve also contributed to education and community activities through lesson preparation, classroom teaching, and documentation/data entry tasks. I’m comfortable working independently or as part of a team, and I’m committed to delivering quality work while helping organizations achieve their goals through responsive service, effective communication, and organized execution.
- 7 years' experience
- Joined October 2026
Languages
- EnglishIntermediate
- MalayAdvanced
- ArabicIntermediate
Industry experience
- Education
- Financial Services
- Non-Profit Organization
- Retail
- Government
Work experience
Promoted financial products and services to potential customers, assisted clients with loan enquiries, and explained application requirements and procedures. Managed customer relationships by providing responsive service, collected and verified customer documents for loan applications, and followed up throughout the application process. Contributed to achieving sales targets through lead generation and customer acquisition while also performing administrative and clerical duties such as data entry and record keeping; prepared prayer timetables and designed posters/certificates and digital materials using tools like Excel and Canva, and supported event organization.
Prepared lesson plans and teaching materials for Islamic education. Conducted classroom teaching, assessed student learning progress through regular evaluations, and provided guidance to support academic development. Strengthened communication and presentation skills through classroom management and student engagement.
Supported operations in an administrative environment by assisting with data entry, documentation, and coordination tasks. Helped manage records and contributed to organized workflow through clerical support and follow-up activities.
Education
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