I’m Velian Narano, a sales and marketing specialist based in Nairobi, Kenya, with 4+ years of experience supporting online growth through digital marketing, lead generation, and e-commerce operations. I help clients turn interest into action by building and optimizing sales funnels, running performance ads, and strengthening customer engagement across email and social platforms. I’m comfortable working remotely and managing multiple priorities for media, education, and business clients. From CRM workflows and data-driven reporting to content and product listing optimization, I focus on measurable results—like improving conversions and ad performance—while maintaining excellent client communication, confidentiality, and on-time delivery.…

VELIAN NARANO

I’m Velian Narano, a sales and marketing specialist based in Nairobi, Kenya, with 4+ years of experience supporting online growth through digital marketing, lead generation, and e-commerce operations. I help clients turn interest into action by building and optimizing sales funnels, running performance ads, and strengthening customer engagement across email and social platforms. I’m comfortable working remotely and managing multiple priorities for media, education, and business clients. From CRM workflows and data-driven reporting to content and product listing optimization, I focus on measurable results—like improving conversions and ad performance—while maintaining excellent client communication, confidentiality, and on-time delivery.…

Available to hire

I’m Velian Narano, a sales and marketing specialist based in Nairobi, Kenya, with 4+ years of experience supporting online growth through digital marketing, lead generation, and e-commerce operations. I help clients turn interest into action by building and optimizing sales funnels, running performance ads, and strengthening customer engagement across email and social platforms.

I’m comfortable working remotely and managing multiple priorities for media, education, and business clients. From CRM workflows and data-driven reporting to content and product listing optimization, I focus on measurable results—like improving conversions and ad performance—while maintaining excellent client communication, confidentiality, and on-time delivery.

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Skills

Experience Level

Audio
Expert
Email Marketing
Expert
Google Ads
Expert
CRM
Expert
Facebook Ads
Expert
Canva
Expert
HubSpot
Expert
Shopify
Expert
Microsoft Excel
Expert
Mailchimp
Expert
Audacity
Expert
Lead Nurturing
Intermediate
LinkedIn
Intermediate
Social Media Design
Intermediate
WooCommerce
Intermediate
SEO
Intermediate
Data Visualization
Intermediate
Elearning
Intermediate
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Language

English
Fluent
Swahili
Fluent

Work Experience

Digital Marketing & Sales Consultant at Self-Employed
January 1, 2025 - Present
Lead end-to-end digital marketing for clients in media, education, and business. Manage Google Ads and Facebook Ads campaigns with reported average ROAS of 4x. Build and optimize sales funnels, email automations, and CRM workflows. Conduct market research and provide data-driven recommendations to improve conversion rates. Mentor junior virtual assistants and coordinate remote teams. Maintain reported 99% client satisfaction and on-time delivery.
Freelance Sales & Marketing Specialist at Self-Employed
January 1, 2024 - January 1, 2025
Developed and executed digital marketing campaigns for 15+ clients across media, education, and e-commerce. Generated 300+ qualified leads using social media, email marketing, and content strategies. Managed social media accounts, increasing engagement by an average of 40%. Created and optimized e-commerce product listings, contributing to a reported 25% sales increase. Analyzed campaign performance with Google Analytics and delivered actionable reports while maintaining confidentiality under NDAs.
Freelance Transcriptionist at Self-Employed
June 1, 2023 - Present
Transcribed 200+ hours of English audio and video content for clients in media, education, and business. Delivered both verbatim and clean edited transcripts with a reported 99% accuracy rate. Managed multiple projects at the same time and consistently met 24–48-hour turnaround times. Used Express Scribe, oTranscribe, and Audacity to support transcription workflows while maintaining strict confidentiality and signing NDAs with clients.
E-commerce & Social Media Assistant at Freelance
January 1, 2023 - January 1, 2024
Managed product listings and inventory on Shopify and WooCommerce. Created social media content and scheduled posts using Hootsuite. Responded to customer inquiries and supported order processing. Assisted with basic SEO for product pages. Helped increase social media engagement by 25% for assigned clients.
Transcription Intern at LinguaBridge Services
January 1, 2023 - May 1, 2023
Transcribed 50+ hours of English interviews and focus group recordings for market research clients. Proofread and edited transcripts for grammar, punctuation, and formatting. Created subtitles for 10+ short English videos using Subtitle Edit. Maintained organized digital files and transcription templates.
Online Sales & Marketing Assistant at Remote (Global Clients)
January 1, 2022 - January 1, 2023
Supported sales teams with lead generation, prospecting, and CRM data management. Conducted market research and competitor analysis for 10+ online businesses. Assisted in creating email marketing campaigns with an average open rate of 35%. Managed social media calendars and replied to customer inquiries. Maintained sales activity records and CRM data with reported 99% accuracy.
Volunteer Transcriber at Nairobi Community Media Center
September 1, 2021 - December 1, 2022
Transcribed community radio interviews and public meetings in English. Collaborated with a team of five volunteers to produce accessible content. Received recognition for outstanding volunteer service in 2022.

Education

Hospitality Management at Barmisco Hospitality and Commercial College
May 1, 2018 - July 1, 2020
Certificate in Customer Service at Kenya Utalii College
January 1, 2018 - October 22, 2026
Diploma at Boma International Hospitality College
January 11, 2030 - October 24, 2026

Qualifications

Certificate in Customer Service
January 1, 2018 - October 22, 2026
Google Digital Marketing & E-commerce Professional Certificate
January 11, 2030 - October 24, 2026
HubSpot Inbound Marketing Certification
January 11, 2030 - October 24, 2026
Meta Social Media Marketing Certification
January 11, 2030 - October 24, 2026

Industry Experience

Education, Media & Entertainment, Non-Profit Organization, Professional Services, Retail, Software & Internet, Travel & Hospitality
    Transcription and Subtitling portfolio
    Looking for accurate, reliable, and well-organized transcripts? I’m here to help! With 3+ years of experience, I provide professional audio and video transcription, proofreading, editing, and subtitling tailored to your needs. Whether you have interviews, business meetings, podcasts, academic research, or documentaries, I focus on delivering clear, accurate, and easy-to-read results. With a typing speed of 65 WPM, strong attention to detail, and a commitment to confidentiality and deadlines, I make sure your content is handled with care and professionalism. My goal is to save you time, simplify your workflow, and deliver quality work you can confidently use. Let’s work together to bring your audio and video content to life!…