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I’m Anchal Thool, a software engineer focused on building reliable, secure backend systems and event-driven automation.

About

I’m Anchal Thool, a software engineer focused on building reliable, secure backend systems and event-driven automation. I enjoy turning complex requirements into production-ready services—designing integrations across messaging, IAM, APIs, and CI/CD while keeping quality and observability front and center.

From enterprise middleware and human-in-the-loop approval workflows to security/compliance automation and AI agent pipelines, I like solving problems end-to-end. I’m currently pursuing an M.S. in Management of Technology at NYU Tandon, and I bring hands-on experience with AWS, Kafka, microservices, and LLM-based applications like RAG, structured outputs, guardrails, and evaluations.

  • 3 years' experience
  • Joined October 2026

Industry experience

  • Software & Internet
  • Telecommunications
  • Computers & Electronics
  • Professional Services

Work experience

Software Engineer · TelstraJul 2022 – Aug 2024 · 2 yrs 2 mos

Built a fault-tolerant AWS event-driven automation pipeline using Lambda, EventBridge, SQS, and CloudFormation with retry handling and audit reporting, automating cleanup of 13K+ inactive accounts and cutting manual administration effort by 87%. Integrated Jira, Slack, and AWS IAM using Kafka-based middleware to automate approval-gated onboarding and role-based access updates with a human approver for every permission change in a high-throughput environment. Developed Python monitoring with CloudWatch to detect exposed credentials/PII in Confluence and trigger remediation workflows, validating cleanup via repeat scans. Supported Jira/Confluence upgrades through Jenkins, Ansible, and AMI-based deployments, improving release consistency and reducing manual effort. Drove backend quality by enforcing 95%+ unit-test coverage with CI and SonarQube and led code reviews that reduced production defects by 35%.

Backend Engineer Intern · Agarkar MediaJan 2022 – Jun 2022 · 6 mos

Implemented a secure authentication backend with OAuth 2.0/OIDC and PKCE, issuing short-lived JWT access tokens and rotating refresh tokens. Added OTP-based MFA, token revocation, and rate-limited endpoints to protect APIs and improve overall access security.

Full Stack Engineer Intern · Sansoft TechnologiesMay 2021 – Sep 2021 · 5 mos

Designed an email notification pipeline using Kafka for asynchronous delivery, including a worker service for retries and idempotent processing. Used SendGrid for transactional email so notification failures were isolated from core application workflows.

Education· 6

M.S. in Management of Technology (STEM) · New York University, Tandon School of Engineering2024 – 2026
B.Tech in Electronics & Telecommunication Engineering · Veermata Jijabai Technological Institute (VJTI)2018 – 2022
M.S. in Management of Technology (STEM) · New York University, Tandon School of Engineering2024 – 2026
B.Tech in Electronics & Telecommunication Engineering · Veermata Jijabai Technological Institute (VJTI)2018 – 2022

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