PE

Patrick E Enyegue

Available to hire

I’m Patrick Essono Enyegue, an AI agent developer and builder focused on shipping production-ready LLM systems end-to-end.

About

I’m Patrick Essono Enyegue, an AI agent developer and builder focused on shipping production-ready LLM systems end-to-end. I’ve built 3 live, client-facing applications solo—most notably a WhatsApp/web AI agent that qualifies leads and manages a CRM workflow—while designing robust agentic loops, tool use, and multi-step workflows with human-in-the-loop checkpoints.

With 12+ years of experience in customer experience and business development, I start by understanding the real business problem before I build. I work with Claude and GPT models in production, integrate tools and APIs, and iterate based on real usage and feedback. I’m bilingual (FR/EN) and based in the Toronto/Oshawa area, open to remote work.

  • 12 years' experience
  • Joined October 2026

Languages

  • FrenchFluent
  • EnglishAdvanced

Industry experience

  • Software & Internet
  • Telecommunications
  • Energy & Utilities
  • Financial Services
  • Professional Services
  • Media & Entertainment
  • Healthcare

Work experience· 5 roles

Customer Service Representative (fixed-term contract) · Hydro-QuébecMar 2025 – Nov 2025 · 9 mos

Handled high-volume, complex customer cases in a regulated utility environment using SAP. Identified recurring friction points in support workflows and proposed process improvements. Collaborated cross-functionally to resolve multi-step customer issues.

Founder & Developer (Independent) · Narratiqs, Trumflow, ClearLoadsJan 2025 – Present · 1 yr 11 mos

Solely owned the full lifecycle of multiple AI products: requirements, architecture, integrations, production deployment, and iteration based on user feedback. Built Narratiqs, which coordinates multiple AI agents to generate and auto-publish bilingual SEO content and B2B prospecting outreach for active paying clients. Built Trumflow, a live WhatsApp and web AI agent that responds to customers, qualifies leads with predictive scoring, and manages a CRM workflow for French-speaking SMBs; includes human-in-the-loop design and production deployment. Built ClearLoads, a wellness burnout-detection app based on published psychology research with a freemium model.

Customer Contact & Coordination Representative · BenevaSep 2018 – Mar 2024 · 5 yrs 7 mos

Managed inbound customer flow including triage, prioritization, and documentation. Coordinated across internal departments using Jira to resolve customer needs. Supported informal team mentoring by coaching and sharing best practices with feedback loops.

SMB Business Development Representative · Bell CanadaDec 2014 – Jul 2016 · 1 yr 8 mos
Team Lead — Coordination & Coaching · Shaw CommunicationsSep 2010 – Jun 2014 · 3 yrs 10 mos

Education

Life Office Management Association — ALMI, ACS (2022–2023) · Life Office Management Association2022 – 2023
In progress: Anthropic Academy (Claude API) · Anthropic Academy2030 – 2026

Certifications and awards

DEC Gestion-Administration (Quebec equivalence) — Baccalauréat Comptabilité-Gestion2030 – 2026
Personal prep: PSM I (Scrum.org), ICP-FUN / ICP-CAT (ICAgile)2030 – 2026
Life Office Management Association — ALMI, ACS2022 – 2023

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