Walid Ghanem

Provide electronic services for businesses and individuals including programming, web design, software development, graphic design, logos, e-marketing, posts boosting, and electronic purchasing. Build, develop, and design websites, programs, and systems; create and manage social media websites for companies and businesses; design unique professional logos. (Links provided in resume.)

Produce clean, efficient code based on specifications; collaborate with developers to build websites, programs, apps, and systems. Integrate software components and third-party programs, verify and deploy solutions, and troubleshoot/debug or upgrade existing software. Gather and evaluate user feedback and recommend improvements. Create technical documentation, ensure projects are delivered on time and within scope, and manage client/developer relationships, work distribution, project plans, and scope/schedule/cost changes. Organize meetings and create agendas.

Manage invoices, monitor payments, and handle credit control for assigned students. Support the institution at open events and visit days, advise students on course fees and funding eligibility, monitor student status (withdrawals/intercalations) and impacts on tuition fees, and advise on payment methods (including cheques). Issue ID cards for students and teachers, prepare weekly teacher materials, supervise students during exams or placement tests as needed, and prepare regular reports/emails to supervisors. Organize and store information in paper and digital formats, handle phone/email queries, greet visitors at reception, follow up on utility payments, order office supplies, and improve intern typing skills using typing.com with performance monitoring. Train and supervise interns on administrative tasks, customer service, phone etiquette, and typing training.