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Hi, I’m Alicia Black, a versatile Operations & Administration Specialist based in Kelowna, BC. With over a decade of experience supporting small- to medium-sized businesses in real estate, automotive, and service industries, I excel at bookkeeping, AP/AR, financial reporting, and streamlining workflows to boost efficiency and accuracy. I’m adept at vendor management, contract compliance, and cross-functional coordination, delivering reliable financial and administrative support that strengthens client relationships. My background in production coordination and project administration helps me design scalable systems, optimize processes, and drive business success for diverse teams.…Hi, I’m Alicia Black, a versatile Operations & Administration Specialist based in Kelowna, BC. With over a decade of experience supporting small- to medium-sized businesses in real estate, automotive, and service industries, I excel at bookkeeping, AP/AR, financial reporting, and streamlining workflows to boost efficiency and accuracy. I’m adept at vendor management, contract compliance, and cross-functional coordination, delivering reliable financial and administrative support that strengthens client relationships. My background in production coordination and project administration helps me design scalable systems, optimize processes, and drive business success for diverse teams.

Alicia Black

Production Manager, Content Producer, Project Manager, +2

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Hi, I’m Alicia Black, a versatile Operations & Administration Specialist based in Kelowna, BC. With over a decade of experience supporting small- to medium-sized businesses in real estate, automotive, and service industries, I excel at bookkeeping, AP/AR, financial reporting, and streamlining workflows to boost efficiency and accuracy. I’m adept at vendor management, contract compliance, and cross-functional coordination, delivering reliable financial and administrative support that strengthens client relationships. My background in production coordination and project administration helps me design scalable systems, optimize processes, and drive business success for diverse teams.…Hi, I’m Alicia Black, a versatile Operations & Administration Specialist based in Kelowna, BC. With over a decade of experience supporting small- to medium-sized businesses in real estate, automotive, and service industries, I excel at bookkeeping, AP/AR, financial reporting, and streamlining workflows to boost efficiency and accuracy. I’m adept at vendor management, contract compliance, and cross-functional coordination, delivering reliable financial and administrative support that strengthens client relationships. My background in production coordination and project administration helps me design scalable systems, optimize processes, and drive business success for diverse teams.

Available to hire

Hi, I’m Alicia Black, a versatile Operations & Administration Specialist based in Kelowna, BC. With over a decade of experience supporting small- to medium-sized businesses in real estate, automotive, and service industries, I excel at bookkeeping, AP/AR, financial reporting, and streamlining workflows to boost efficiency and accuracy.

I’m adept at vendor management, contract compliance, and cross-functional coordination, delivering reliable financial and administrative support that strengthens client relationships. My background in production coordination and project administration helps me design scalable systems, optimize processes, and drive business success for diverse teams.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Work Experience

Operations & Administration Specialist (Contract Roles) at Various Clients – Okanagan Region

January 1, 2012 - Present

Provided bookkeeping, AP/AR, and administrative support for small- to medium-sized businesses; streamlined office systems, vendor contracts, and workflow processes; delivered accurate reporting and financial tracking to support management decisions.

Short-Term Rental Manager at Self-Employed – Multiple Contracts

February 1, 2021 - Present

Managed multiple rental properties with AP/AR, invoicing, and occupancy reporting; coordinated vendor services and maintenance crews to ensure cost efficiency and timely turnovers; implemented operational systems to improve efficiency and reduce delays; handled guest communications, scheduling, and conflict resolution, achieving 95%+ guest satisfaction; provided property owners with financial tracking, performance reports, and budget insights.

Talent Acquisition Specialist at Bannister Automotive Group – Kelowna, BC

March 1, 2025 - October 22, 2025

Streamlined recruitment workflows, optimized job description templates, and partnered with managers across 27 dealerships to improve hiring operations; provided administrative reporting and compliance support.

Production Coordinator / Manager at Basecamp Productions – Vancouver, BC

May 1, 2016 - October 22, 2025

Managed production budgets ($2M–$5M), schedules, and vendor contracts; coordinated crews of 50–150 staff and managed daily logistics; oversaw payroll processing and vendor compliance.

Office Manager at Macdonald Commercial Real Estate – Vancouver, BC

December 31, 2015 - October 22, 2025

Managed AP/AR, tracked commissions, and maintained financial spreadsheets; coordinated boardroom schedules, office supplies, and reception support; implemented administrative processes that improved reporting accuracy.