Renata Banica

Available to hire

Language

English
Fluent
Romanian, Moldavian, Moldovan
Fluent
Dutch
Beginner

Work Experience

Database Analyst
December 1, 2024 - September 11, 2025
Engineered data models for complex data sets across multiple departments, improving query performance by 50% and enhancing data retrieval efficiency.
Database Analyst at Circana
December 1, 2023 - December 31, 2024
Acquired advanced Excel skills to analyze data effectively, producing comprehensive reports that informed strategic decisions. Assisted in migrating legacy databases to modern platforms, minimizing downtime during transitions. Engineered data models for complex datasets across multiple departments, improving query performance by 50% and enhancing data retrieval efficiency.
Digital Marketing Assistant at Rock Star Sanctum
January 1, 2023 - September 11, 2025
Developed and managed daily social media content, analyzed engagement metrics, edited promotional videos, and increased brand visibility and audience interaction.
Branding Intern at SES
December 1, 2022 - September 11, 2025
Contributed to creating an extensive image library and collaborated on multiple branding projects, including infographics, posters, brochures, banners, and logos, reinforcing brand identity.
Branding Intern at SES
June 1, 2022 - December 31, 2022
Contributed to the creation of an extensive image library and collaborated on multiple branding projects, including infographic design, posters, brochures, banners, and logo design, reinforcing brand identity. Provided input during product development stages ensuring alignment between product design and desired target market perceptions. Enhanced brand consistency by designing and implementing a style guide that increased design efficiency by 25% across all digital and print materials.
Digital Marketing Assistant at Rock Star Sanctum
January 1, 2022 - January 31, 2023
Developed and managed daily social media content, analyzed engagement metrics, and edited promotional videos, enhancing brand visibility and audience interaction. Assisted in the development of comprehensive digital marketing plans aligned with company goals and objectives. Spearheaded email marketing initiatives that achieved a 25% increase in open rates and a 15% boost in conversion rates, utilizing tools such as Mailchimp and Google Analytics for targeted audience engagement.
Customer Service
January 1, 2021 - September 11, 2025
Provided exceptional customer service, resolving account-related issues and maintaining strong client relationships; implemented effective communication methods, improving retention.
Business Account Customer Care at Carestream Dental
January 1, 2021 - December 31, 2021
Increased client satisfaction by effectively addressing and resolving account-related issues. Implemented effective communication methods with clients, resulting in stronger relationships and improved retention rates. Collaborated with upper management to implement continuous improvements and exceed team goals.
Customer Service at CGS
January 1, 2019 - January 31, 2021
Provided exceptional customer service, resolving complaints diplomatically and efficiently. Resolved 95% of customer complaints during first contact by leveraging a comprehensive knowledge of company policies and product details, enhancing customer satisfaction rates. Demonstrated advanced problem-solving skills by successfully addressing and rectifying technical issues for over 100 customers weekly, leading to a 15% increase in overall customer satisfaction scores.

Education

Bachelor of Arts at Bucharest University of Arts
January 1, 2016 - June 30, 2020
Master of Arts in Digital Culture at Tilburg University
January 1, 2017 - January 1, 2020
MA in Digital Culture at Tilburg University
January 1, 2017 - January 1, 2020
Pre-Master in Graphic Design / Digital Culture at Bucharest Art University
January 11, 2030 - September 11, 2025
Bachelor of Arts in Graphic and Digital Design at Bucharest University of Arts
January 11, 2030 - June 1, 2020
Pre-Master's in Digital Culture at Tilburg University
January 11, 2030 - June 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Software & Internet, Retail, Education, Other