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I am a results-driven technology leader with 18+ years of progressive experience, blending strategic vision with hands-on technical expertise. I excel at solving complex problems under pressure, leading cross-functional teams, and translating evolving tech into actionable business outcomes. I rapidly adapt to emerging technologies and streamline processes for operational excellence, turning complex concepts into practical solutions. In my role as Implementation Manager at Fastrak Enterprise, I guide programs from planning through activation, mentor teams to peak performance, and drive sustainable business outcomes. My career spans IT and network engineering across global environments, including Abu Dhabi airports and US-based cloud projects, where I consistently deliver reliable systems and measurable impact while fostering collaborative, customer-focused teams.…I am a results-driven technology leader with 18+ years of progressive experience, blending strategic vision with hands-on technical expertise. I excel at solving complex problems under pressure, leading cross-functional teams, and translating evolving tech into actionable business outcomes. I rapidly adapt to emerging technologies and streamline processes for operational excellence, turning complex concepts into practical solutions. In my role as Implementation Manager at Fastrak Enterprise, I guide programs from planning through activation, mentor teams to peak performance, and drive sustainable business outcomes. My career spans IT and network engineering across global environments, including Abu Dhabi airports and US-based cloud projects, where I consistently deliver reliable systems and measurable impact while fostering collaborative, customer-focused teams.

Muhammad Farid

Web Designer, Web Developer, Graphic Designer, +5

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I am a results-driven technology leader with 18+ years of progressive experience, blending strategic vision with hands-on technical expertise. I excel at solving complex problems under pressure, leading cross-functional teams, and translating evolving tech into actionable business outcomes. I rapidly adapt to emerging technologies and streamline processes for operational excellence, turning complex concepts into practical solutions. In my role as Implementation Manager at Fastrak Enterprise, I guide programs from planning through activation, mentor teams to peak performance, and drive sustainable business outcomes. My career spans IT and network engineering across global environments, including Abu Dhabi airports and US-based cloud projects, where I consistently deliver reliable systems and measurable impact while fostering collaborative, customer-focused teams.…I am a results-driven technology leader with 18+ years of progressive experience, blending strategic vision with hands-on technical expertise. I excel at solving complex problems under pressure, leading cross-functional teams, and translating evolving tech into actionable business outcomes. I rapidly adapt to emerging technologies and streamline processes for operational excellence, turning complex concepts into practical solutions. In my role as Implementation Manager at Fastrak Enterprise, I guide programs from planning through activation, mentor teams to peak performance, and drive sustainable business outcomes. My career spans IT and network engineering across global environments, including Abu Dhabi airports and US-based cloud projects, where I consistently deliver reliable systems and measurable impact while fostering collaborative, customer-focused teams.

Available to hire

I am a results-driven technology leader with 18+ years of progressive experience, blending strategic vision with hands-on technical expertise. I excel at solving complex problems under pressure, leading cross-functional teams, and translating evolving tech into actionable business outcomes. I rapidly adapt to emerging technologies and streamline processes for operational excellence, turning complex concepts into practical solutions.

In my role as Implementation Manager at Fastrak Enterprise, I guide programs from planning through activation, mentor teams to peak performance, and drive sustainable business outcomes. My career spans IT and network engineering across global environments, including Abu Dhabi airports and US-based cloud projects, where I consistently deliver reliable systems and measurable impact while fostering collaborative, customer-focused teams.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Urdu

Advanced

Panjabi, Punjabi

Advanced

Arabic

Advanced

Work Experience

Implementation Manager at Fastrak Enterprise

March 1, 2018 - Present

Lead the planning, execution, and evaluation of programs and projects aligned with the organization’s strategic direction. Set up and led daily/weekly project conferences with clients, created project plans, estimates, milestones, and budgets. Coordinated inputs across functional and technical directors to apply standardized methodologies. Directed program scope from initiation through activation, defined needs, and built cross-functional teams. Recruited and retained talent to deliver high-quality service. Enabled online selling on eBay, Amazon, and Shopify; translated user stories and web designs into functional websites; contributed to strategic and tactical plans for web services. Demonstrated strong time management to meet deadlines for website and app development. Installed and maintained cloud servers (Next Cloud) and monitored ongoing company presence on social media and online advertising.

Implementation Manager at Fastrak Enterprise

March 1, 2018 - Present

Led program and project planning, execution, and evaluation; developed and implemented innovative programs aligned with organizational strategy; supervised cross-functional teams to achieve a 100% success rate in meeting goals in a competitive environment. Set up and led daily/weekly project or client conference calls; created project plans, estimates, milestones, and budgets; coordinated inputs from multiple functional/technical directors and project staff; managed the end-to-end lifecycle of projects from planning to activation; facilitated cross-functional teamwork; hired and retained talent for high-quality service; led e-commerce initiatives (selling on eBay, Amazon, and Shopify) and translated user stories and designs into functional websites and apps; installed and maintained cloud/server infrastructure (Next Cloud); planned and monitored social media presence and launched optimized online ads.

Carrier Relationship Manager at BPSNA/UBSNA

February 28, 2018 - September 19, 2025

Provided IT consultancy to US clients and managed cloud-based networks for healthcare providers and other major companies; coordinated porting and ordering of new numbers; maintained VOIP services (SnomOne/Vodia PBX); led a team of 8 including SEOs, VOIP programmers, CSRs, and Network Administrators; worked on Exchange Server 2007/2010 ensuring high uptime; planned milestones and events, and managed tasks via Jira.

Carrier Relationship Manager at BPSNA/UBSNA

February 1, 2018 - September 19, 2025

Provided IT consultancy to US-based clients and managed cloud-based networks for healthcare providers and other leading firms. Coordinated number porting with carriers and placement of orders for new numbers. Delivered high-end network and infrastructure solutions, maintained VOIP (SnomOne/Vodia PBX), and led a team of 8 professionals (SEOs, VOIP programmers, CSRs, and network admins). Maintained Exchange Server 2007/2010 with ~99% uptime. Planned events and milestones; assigned tasks; conducted daily performance reviews. Used Jira for ticketing and progress tracking.

IT Senior Technician at FOSS (Fiber Optic Supplies and Services) Abu Dhabi

August 31, 2012 - September 19, 2025

Supervised staff on projects; structured cabling (Fiber Optic, CAT6, CAT6-A) for end-to-end connectivity; troubleshot copper and fiber links and extended networks across Abu Dhabi International Airport (Terminals T1, T1A, T2, T3) and Customs areas; planned routing techniques on Cisco Router 1811, Cisco ASA-5505, and PIX Firewall 515; VMware ESX training; monitored network integrity with SpiceWorks; configured JIRA/Resource Tracker for ticketing and maintained Hyper-V clusters for FOSS and clients.

IT Senior Technician at FOSS (Fiber Optic Supplies and Services)

August 1, 2012 - September 19, 2025

Supervised staff on cabling projects; structured cabling (Fiber Optic, CAT6, CAT6-A) for end-to-end connectivity. Troubleshooting and fault-finding of copper and fiber links; extended network in various airport areas. Planned routing techniques on CISCO Router 1811, CISCO ASA-5505, and PIX Firewall 515. VMware ESX Server training; monitored network integrity using SpiceWorks; assisted in maintaining Hyper-V clusters for FOSS and clients.

System and Office Administrator at Zafar Art Printers

July 31, 2011 - September 19, 2025

System administration and data processing; designed and developed a MS Access/Visual Basic inventory software; maintained records and reports, including database design and documentation.

System and Office Administrator at Zafar Art Printers

July 1, 2011 - September 19, 2025

System and office administrator; system administration and data processing for a design/publishing firm. Designed and developed database-based inventory software using MS Access and Visual Basic; maintained records and reports.

IT Engineer at Bayanat Airports Engineering & Supplies LLC - Abu Dhabi Airports Company

April 30, 2011 - September 19, 2025

Led critical airport systems implementation and maintenance for Abu Dhabi Airport terminals (T1–T3); managed 24x7 SLA maintenance for Etihad Terminal T3 systems (LAN/WLAN, CUTE, PA/VA, FIDS, Master Clock); managed ADAC co-location environment; implemented network infrastructure including VLAN configuration and structured cabling; developed project timelines and WBS using Primavera 3.1; maintained comprehensive operational documentation.

IT Engineer at Bayanat Airports Engineering & Supplies LLC - Abu Dhabi Airports Company

April 1, 2011 - September 19, 2025

Led critical airport systems implementation and 24x7 SLA maintenance across terminals (LAN/WLAN, CUTE, PA/VA, FIDS, Master Clock). Managed ADAC co-location environment and implemented structured network infrastructure (VLANs, inter-VLAN routing). Developed project timelines and WBS using Primavera 3.1, with thorough operational documentation.

Data Entry Operator at NADRA (National Database and Registration Authority)

March 31, 2011 - September 19, 2025

Eight months of data entry work, maintaining data integrity and compiling data from multiple sources to generate accurate national ID cards.

Data Entry Operator at NADRA

March 1, 2011 - September 19, 2025

Eight months experience in data entry, maintaining and consolidating data from multiple sources to generate accurate national ID (identity) cards.

Education

Bachelor of Computer Sciences (Hons.) at Pak Institute of Management and Computer Science (PIMCS), affiliated with University of the Punjab, Lahore, Pakistan

January 1, 2000 - January 1, 2004

F. Sc. (Higher Secondary Education) at POF Science Degree College, Wah Cantt

January 1, 1997 - January 1, 2009

Metric (Secondary Education) at F.G. Boys High School No. 9, Wah Cantt

January 1, 1994 - January 1, 2006

BCS (Hons.) at Pak Institute of Management and Computer Science (PIMCS.) affiliated with University of the Punjab, Lahore, Pakistan

January 1, 2000 - December 31, 2004

F. Sc. (Higher Secondary Education) at POF Science Degree College, Wah Cantt

January 1, 1997 - December 31, 2009

Metric (Secondary Education) at F.G. Boys High School No. 9, Wah Cantt

January 1, 1994 - December 31, 2006