I am Diksha Thakur, a detail-oriented QA and software engineering professional with 4+ years of experience in quality assurance at Bank of Montreal and current work at CloudQ. I specialize in QA methodologies, test automation using Playwright/JavaScript, API testing, regression and smoke testing, and building robust automation frameworks across on-prem and cloud environments. I am also proficient with Azure SQL Database administration and cloud platforms (Azure and AWS), and I enjoy collaborating with developers, product owners, and DevOps to ensure high-quality releases. Certified AWS Cloud Practitioner and Azure SQL DBA, I bring strong problem-solving and communication skills, along with hands-on experience in data visualization tools like Power BI and Tableau. I thrive in fast-paced teams, continually aiming to enhance test coverage, CI/CD reliability, and production readiness through automation and thoughtful QA practices.

Diksha Thakur

I am Diksha Thakur, a detail-oriented QA and software engineering professional with 4+ years of experience in quality assurance at Bank of Montreal and current work at CloudQ. I specialize in QA methodologies, test automation using Playwright/JavaScript, API testing, regression and smoke testing, and building robust automation frameworks across on-prem and cloud environments. I am also proficient with Azure SQL Database administration and cloud platforms (Azure and AWS), and I enjoy collaborating with developers, product owners, and DevOps to ensure high-quality releases. Certified AWS Cloud Practitioner and Azure SQL DBA, I bring strong problem-solving and communication skills, along with hands-on experience in data visualization tools like Power BI and Tableau. I thrive in fast-paced teams, continually aiming to enhance test coverage, CI/CD reliability, and production readiness through automation and thoughtful QA practices.

Available to hire

I am Diksha Thakur, a detail-oriented QA and software engineering professional with 4+ years of experience in quality assurance at Bank of Montreal and current work at CloudQ. I specialize in QA methodologies, test automation using Playwright/JavaScript, API testing, regression and smoke testing, and building robust automation frameworks across on-prem and cloud environments. I am also proficient with Azure SQL Database administration and cloud platforms (Azure and AWS), and I enjoy collaborating with developers, product owners, and DevOps to ensure high-quality releases.

Certified AWS Cloud Practitioner and Azure SQL DBA, I bring strong problem-solving and communication skills, along with hands-on experience in data visualization tools like Power BI and Tableau. I thrive in fast-paced teams, continually aiming to enhance test coverage, CI/CD reliability, and production readiness through automation and thoughtful QA practices.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate

Language

English
Fluent

Work Experience

Senior Quality Assurance Analyst at Cady (CloudQ)
December 1, 2025 - Present
Leading end-to-end QA automation for a Web Application using Playwright and JavaScript, focusing on stability, scalability, and CI reliability. Designed and maintained a robust Page Object Model (POM)–based automation framework, developed Playwright scripts for end-to-end login flows with OAuth2/Auth0, automated complex UI workflows, and integrated test suites with CI/CD (Bitbucket). Conducted manual testing, collaborated with developers and DevOps to validate features, and performed authentication/authorization validations for protected API endpoints. Improved test stability by addressing flaky tests and implementing intelligent waits; supported shift-left QA and feature validation across multiple environments.
Senior Software Engineer at Bank of Montreal (Virtusa)
September 1, 2021 - March 1, 2025
Developed and executed manual test cases for Web services (REST/JSON/WS/SOAP), backend and performance testing. Designed and built a scalable Playwright-based automation framework in JavaScript using Page Object Model (POM) and reusable fixtures. Performed API testing (SOAP/REST) using IBM tools (SoapUI, JMeter) to validate backend services. Led QA efforts across SIT/UAT/Pre-Prod, authored process documentation, generated QA reports, and shared results with stakeholders. Improved test coverage by 40% through parallel testing and led customer-facing QA validation across platforms.
Azure SQL Database Administrator at PointClickCare
January 1, 2021 - August 1, 2021
Administered Azure SQL Managed Instances and Virtual Machines, provisioning and decommissioning resources as needed. Performed database backup/restore operations for development and training environments, monitored storage, and resolved performance issues. Managed service requests and incidents in Jira and Oracle NetSuite within sprint timelines; performed capacity planning and optimization.
IT Operations Analyst at Bank of Montreal
September 1, 2019 - September 1, 2020
Collaborated with DBAs and developers to maintain Oracle and MS SQL Server databases. Developed SQL queries to retrieve and analyze data, created stored procedures, functions, triggers, and views; performed performance tuning and regular backup/restore operations. Used data utilities and ETL approaches to support capital markets and risk infrastructure needs.

Education

Bachelor of Information Technology at S.U.S college of engineering and technology, Mohali, Punjab, India
July 1, 2013 - May 1, 2017
Master of Applied Computing at University of Windsor, Windsor, ON, Canada
September 1, 2018 - April 1, 2020

Qualifications

AWS Cloud Practitioner Certification
August 1, 2024 - May 12, 2026
Microsoft Power BI Certification
April 1, 2020 - May 12, 2026
SQL-MySQL for Data Analytics and Business Intelligence (Tableau)
April 1, 2020 - May 12, 2026
Python Certification
January 1, 2022 - May 12, 2026

Industry Experience

Financial Services