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I'm a creative and motivated digital marketer with a strong background in customer service and CRM software. I excel at crafting engaging social media content, managing campaigns, and using data insights to boost performance. Known for clear communication and building strong customer relationships, I’m eager to support brands in growing their online presence through strategic, people-focused marketing.…I'm a creative and motivated digital marketer with a strong background in customer service and CRM software. I excel at crafting engaging social media content, managing campaigns, and using data insights to boost performance. Known for clear communication and building strong customer relationships, I’m eager to support brands in growing their online presence through strategic, people-focused marketing.

Bethan Batista

Digital Marketer, Marketing Strategist, Content Strategist, +3

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I'm a creative and motivated digital marketer with a strong background in customer service and CRM software. I excel at crafting engaging social media content, managing campaigns, and using data insights to boost performance. Known for clear communication and building strong customer relationships, I’m eager to support brands in growing their online presence through strategic, people-focused marketing.…I'm a creative and motivated digital marketer with a strong background in customer service and CRM software. I excel at crafting engaging social media content, managing campaigns, and using data insights to boost performance. Known for clear communication and building strong customer relationships, I’m eager to support brands in growing their online presence through strategic, people-focused marketing.

Available to hire

I’m a creative and motivated digital marketer with a strong background in customer service and CRM software. I excel at crafting engaging social media content, managing campaigns, and using data insights to boost performance.
Known for clear communication and building strong customer relationships, I’m eager to support brands in growing their online presence through strategic, people-focused marketing.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

Portuguese

Fluent

English

Fluent

German

Beginner

Work Experience

Social Media & Marketing Specialist at Play Abroad LLC

October 1, 2025 - October 1, 2025

Created and scheduled engaging content across Facebook, Instagram, LinkedIn, and TikTok to increase international student recruitment visibility; supported marketing campaigns focused on international student recruitment and engagement; collaborated with the team to develop growth strategies, contributing to measurable social media growth; gained hands-on experience in startup dynamics, strategic planning, and cross-platform social media marketing; supported product launches and marketing campaigns, providing input on digital communications strategies.

Social Media & Marketing Specialist Intern at Marv

October 1, 2025 - October 1, 2025

Created and scheduled engaging content across Instagram, LinkedIn, and TikTok to increase international brand visibility; assisted branding and business development initiatives for a growing startup; gained hands-on experience in startup dynamics, strategic planning, and cross-platform social media marketing; supported product launches and marketing campaigns, providing input on digital communications strategies.

Customer Support Specialist / Back Office - PlayStation Project at Play Abroad LLC (Client: PlayStation Project)

September 1, 2019 - November 1, 2024

Resolved complex customer issues across EMEA markets, ensuring fast resolution and high satisfaction. Mentored and trained new support agents, contributing to faster onboarding and improved team performance. Led high-priority escalations with professionals, reducing complaint resolution time. Streamlined CRM workflows using Salesforce, enhancing accuracy in case handling and reporting.