Available to hire
Social Media Freelancer and Content Creator specializing in TikTok and digital audio content. Experienced in producing, editing, and publishing short-form videos, managing campaigns, and analysing audience engagement to optimise reach. Confident on-camera, highly organised, and able to work independently in remote environments.
Experience Level
Intermediate
Intermediate
Language
Spanish; Castilian
Intermediate
Irish
Intermediate
French
Beginner
Work Experience
Supervisor at St. Helen's Hotel Dublin (formerly Radisson Blu St. Helen's)
August 20, 2021 - December 20, 2023Promoted from Food & Beverage Assistant to Team Leader, then Supervisor, in recognition of strong leadership and dedication. Managed teams of 1-15 people during corporate meetings and high-volume shifts; consistently met brand standards and delivered high-quality customer service. Trained and onboarded 15-20 new hires; handled 5-20 guest requests daily, resolving complaints promptly and professionally, maintaining high satisfaction and contributing to repeat business on several occasions.
Customer Service Assistant at Camile Thai Dublin
August 2, 2019 - October 2, 2019Delivered customer service while taking and processing 10-30 orders per shift, managing phone calls, walk-in customers, online orders, and packing orders properly with correct labeling.
Education
Bachelor's degree in Law and Media at Dublin City University
September 1, 2019 - October 1, 2023Qualifications
Industry Experience
Media & Entertainment, Professional Services
Experience Level
Intermediate
Intermediate
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