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Hi, I’m Iris Johnson, a dedicated professional based in Chicago, IL. With extensive experience in guest services, project coordination, and administrative support, I thrive in dynamic environments where I can ensure smooth operations and excellent customer experiences. I’m passionate about helping teams succeed and streamlining processes to boost efficiency. Currently working as a Guest Experiences Coordinator at The Second City and a Project Support Specialist at The University of Chicago, I bring strong communication skills, attention to detail, and a friendly approach to every task. I enjoy collaborating with others and am always eager to take on new challenges.…Hi, I’m Iris Johnson, a dedicated professional based in Chicago, IL. With extensive experience in guest services, project coordination, and administrative support, I thrive in dynamic environments where I can ensure smooth operations and excellent customer experiences. I’m passionate about helping teams succeed and streamlining processes to boost efficiency. Currently working as a Guest Experiences Coordinator at The Second City and a Project Support Specialist at The University of Chicago, I bring strong communication skills, attention to detail, and a friendly approach to every task. I enjoy collaborating with others and am always eager to take on new challenges.

Iris Johnson

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Hi, I’m Iris Johnson, a dedicated professional based in Chicago, IL. With extensive experience in guest services, project coordination, and administrative support, I thrive in dynamic environments where I can ensure smooth operations and excellent customer experiences. I’m passionate about helping teams succeed and streamlining processes to boost efficiency. Currently working as a Guest Experiences Coordinator at The Second City and a Project Support Specialist at The University of Chicago, I bring strong communication skills, attention to detail, and a friendly approach to every task. I enjoy collaborating with others and am always eager to take on new challenges.…Hi, I’m Iris Johnson, a dedicated professional based in Chicago, IL. With extensive experience in guest services, project coordination, and administrative support, I thrive in dynamic environments where I can ensure smooth operations and excellent customer experiences. I’m passionate about helping teams succeed and streamlining processes to boost efficiency. Currently working as a Guest Experiences Coordinator at The Second City and a Project Support Specialist at The University of Chicago, I bring strong communication skills, attention to detail, and a friendly approach to every task. I enjoy collaborating with others and am always eager to take on new challenges.

Available to hire

Hi, I’m Iris Johnson, a dedicated professional based in Chicago, IL. With extensive experience in guest services, project coordination, and administrative support, I thrive in dynamic environments where I can ensure smooth operations and excellent customer experiences. I’m passionate about helping teams succeed and streamlining processes to boost efficiency.

Currently working as a Guest Experiences Coordinator at The Second City and a Project Support Specialist at The University of Chicago, I bring strong communication skills, attention to detail, and a friendly approach to every task. I enjoy collaborating with others and am always eager to take on new challenges.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Guest Experiences Coordinator at The Second City

May 1, 2024 - June 7, 2024

Facilitate guest check-in and seating for an average of 500+ patrons per night, ensuring smooth operations and excellent customer service. Train and onboard new team members, improving efficiency by 20% in front-of-house operations.

Project Support Specialist at The University of Chicago

June 1, 2023 - June 7, 2024

Coordinate logistics for 10+ research and arts projects, streamlining administrative processes to enhance efficiency. Assist with event planning, supporting 5+ large-scale events per year and increasing attendance by 30%.

Executive Administrative Assistant at Sandy Bates

March 1, 2021 - August 31, 2021

Managed scheduling and correspondence, handling an average of 50+ emails and calls per day for the executive team. Oversaw document preparation and filing, reducing administrative backlog by 40% through improved organization.

Hospitality Lead Associate at Fletcher's Pub

September 1, 2022 - March 31, 2023

Supervised front-of-house operations, leading a team of 10+ servers to maintain high customer satisfaction. Increased table turnover efficiency by 20%, reducing average wait times and maximizing revenue.