Available to hire
Hi, I’m Alyssa Jones, a marketing professional with over 15 years of experience driving strategic marketing initiatives across various industries. I have a passion for developing innovative campaigns that boost brand awareness and deliver measurable results. My expertise lies in market analysis, digital marketing strategies, and leveraging data-driven insights to optimize marketing efforts.
I thrive in collaborative environments where creativity and strategic thinking meet to create impactful customer experiences. Whether leading go-to-market strategies or managing customer retention, I enjoy connecting brands with their audiences in meaningful ways.
Skills
Experience Level
Expert
Expert
Language
English
Fluent
Work Experience
Director, Customer Marketing at TimelyCare
August 1, 2022 - June 6, 2024Lead customer and student marketing strategies targeting over 350 customers, leveraging scalable marketing tools and managing a digital asset system with 25,000+ assets. Responsible for managing $50M ARR and building customer lifecycle journeys within a customer success platform. Directed GTM strategies for client and user audiences, creating a group session product feature with significant utilization. Developed and lead the first organizational customer advisory board for exclusive customers. Partnered with the customer success team to enhance user marketing and registration experience on campus. Oversaw the annual student/client marketing budget and developed ROI-focused reporting dashboards.
Senior Manager, Customer Marketing at TimelyCare
January 1, 2021 - August 1, 2022Managed customer marketing initiatives and strategies for TimelyCare, building scalable marketing tools and enhancing customer retention efforts. Collaborated cross-functionally to execute marketing and communications programs.
Marketing & Communications Manager at TimelyCare
November 1, 2018 - January 1, 2021Directed marketing and communication activities, managing marketing collateral, and customer communications channels.
Associate Communications Manager at Virbac Corporation
December 1, 2016 - October 31, 2018Developed and distributed organizational press releases and media alerts, created C-suite speaking points, and maintained media relations. Managed agency relationships and content creation for marketing collateral including print ads, brochures, website content, and social media.
Digital & Communications Manager at Visit Lubbock/Lubbock Economic Development Alliance
July 1, 2012 - December 1, 2016Handled communications and media, including press releases, media alerts, and coordinating press conferences. Successfully launched and maintained a leisure e-newsletter with 20,000 recipients. Developed brand standard guidelines for internal and external use and managed editorial content across various marketing platforms.
Communications Coordinator at Cooper Aerobics
June 1, 2010 - June 1, 2012Supported communication efforts and contributed to marketing and organizational communication activities.
Education
Bachelor of Arts at Texas Tech University
January 1, 2006 - December 31, 2010Qualifications
Industry Experience
Healthcare, Professional Services, Media & Entertainment, Travel & Hospitality
Skills
Experience Level
Expert
Expert
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