Hi! I'm Nehal, an experienced IT professional with over five years working in web development and programming for international clients. I've built a strong foundation in SQL, C, C++, HTML, CSS, JavaScript, and XML, and I enjoy using data analysis and project management techniques to deliver excellent results. My work with reputed clients like Fiat Motors and Microsoft has honed my skills in delivering high-quality content and optimizing processes. When I'm not coding or analyzing data, I love mentoring and tutoring, as I did when supporting young students in Calgary's school system. I believe in creating a supportive and engaging environment both in tech and education. I'm passionate about continuous learning and always eager to apply new technologies and methodologies to contribute to team success.

Nehal A. Patel

Hi! I'm Nehal, an experienced IT professional with over five years working in web development and programming for international clients. I've built a strong foundation in SQL, C, C++, HTML, CSS, JavaScript, and XML, and I enjoy using data analysis and project management techniques to deliver excellent results. My work with reputed clients like Fiat Motors and Microsoft has honed my skills in delivering high-quality content and optimizing processes. When I'm not coding or analyzing data, I love mentoring and tutoring, as I did when supporting young students in Calgary's school system. I believe in creating a supportive and engaging environment both in tech and education. I'm passionate about continuous learning and always eager to apply new technologies and methodologies to contribute to team success.

Available to hire

Hi! I’m Nehal, an experienced IT professional with over five years working in web development and programming for international clients. I’ve built a strong foundation in SQL, C, C++, HTML, CSS, JavaScript, and XML, and I enjoy using data analysis and project management techniques to deliver excellent results. My work with reputed clients like Fiat Motors and Microsoft has honed my skills in delivering high-quality content and optimizing processes.

When I’m not coding or analyzing data, I love mentoring and tutoring, as I did when supporting young students in Calgary’s school system. I believe in creating a supportive and engaging environment both in tech and education. I’m passionate about continuous learning and always eager to apply new technologies and methodologies to contribute to team success.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate

Language

English
Fluent
Hindi
Advanced
Marathi (Marāṭhī)
Advanced

Work Experience

Online Data Analyst at Telus International
December 1, 2024 - June 5, 2024
Analyze search engine results to classify them based on satisfaction, accuracy, relevance, and sensitivity for AI systems. Improve AI decision-making processes through accurate data extraction and model training for image, map, web query, and knowledge card results. Conduct comparative studies of search engine results assessing user intent, topic dominance, and hierarchical relevance. Report and flag sensitive or harmful content violating safe browsing policies.
Teaching Assistant / Supervisor at Riverside School, Calgary Board of Education
February 1, 2023 - March 31, 2024
Supported school library organization and cataloging for over 1200 titles for grades 1-8. Managed student behavior, attendance, conflicts, and accidents, using de-escalation and conflict resolution techniques. Maintained classroom materials and mentored students needing additional academic help. Collaborated with teaching assistants to foster a consistent and supportive environment. Participated actively in departmental meetings to improve the school community.
Instructional Design Analyst at Accenture Services Pvt. Ltd.
May 1, 2015 - July 31, 2015
Designed, updated, and published over 30 web pages daily using VBA, XML, HTML, and CSS for Fiat Motors' product launches. Identified and resolved about 20 bugs weekly, ensuring timely, high-quality content delivery. Conducted QA checks on localized content and translated material into 14 languages with perfect on-time delivery rates. Optimized processes to reduce project turnaround time and enhanced customer satisfaction by analyzing and applying feedback.
Web Developer at Lionbridge Technologies Pvt. Ltd.
April 1, 2010 - May 31, 2015
Created, coded, debugged, and published web and video pages using VBA, XML, HTML, and CSS with Microsoft tools for MSDN-TECHNET launches. Developed JavaScript logs for Microsoft eBay-Paypal daily server uploads. Translated content into 14 languages with a 90% on-time rate, managed over 30 localization projects weekly, and led a 20-professional team. Improved productivity by 30% through effective management and communicated with users for UI/UX enhancements.
Customer Service Representative at HDFC Bank Pvt. Ltd. Demat Services
January 1, 2007 - May 31, 2007
Increased user account transactions by guiding clients, improving user experience and satisfaction. Built strong client relationships by demonstrating and explaining new products and features. Consistently exceeded sales targets and received performance bonuses.

Education

Bachelor's degree at University of Mumbai
January 1, 2005 - May 31, 2009
Diploma at Maharashtra State Board of Technical Education
January 1, 2004 - May 31, 2005

Qualifications

LeLand Stanford Junior University’s Code In Place Certification, Major in Python
June 1, 2025 - June 30, 2025
Google Professional Certification, Major in Data Analytics
January 1, 2023 - January 31, 2023
Professional Scrum Master 1 Certification
September 1, 2022 - September 30, 2022
Employment and Bridging Online Training Program: Finding Your Way
March 1, 2023 - March 31, 2023

Industry Experience

Software & Internet, Education, Professional Services, Manufacturing, Telecommunications
    Disco Shapes in Junior Stanford University's Code in Place

    I have created Disco Shapes using Python programming as my final project.
    Please click below link to see the final project:
    https://www.twine.net/signin