Hi, I'm Joseph Connor Flanagan, a senior front-end software engineer with a passion for designing and building intuitive user interfaces that meet business needs. I love working with cross-functional teams to create optimized, reliable applications and enjoy tackling complex bugs early to ensure smooth deployments. My focus is on enhancing user experiences and system stability across various platforms. I bring years of experience integrating APIs, automating testing, and developing custom CRM interfaces. Always eager to learn new technologies and collaborate, I strive to deliver scalable and maintainable software solutions that help businesses thrive while keeping users satisfied and workflows efficient.

Joseph Connor Flanagan

Hi, I'm Joseph Connor Flanagan, a senior front-end software engineer with a passion for designing and building intuitive user interfaces that meet business needs. I love working with cross-functional teams to create optimized, reliable applications and enjoy tackling complex bugs early to ensure smooth deployments. My focus is on enhancing user experiences and system stability across various platforms. I bring years of experience integrating APIs, automating testing, and developing custom CRM interfaces. Always eager to learn new technologies and collaborate, I strive to deliver scalable and maintainable software solutions that help businesses thrive while keeping users satisfied and workflows efficient.

Available to hire

Hi, I’m Joseph Connor Flanagan, a senior front-end software engineer with a passion for designing and building intuitive user interfaces that meet business needs. I love working with cross-functional teams to create optimized, reliable applications and enjoy tackling complex bugs early to ensure smooth deployments. My focus is on enhancing user experiences and system stability across various platforms.

I bring years of experience integrating APIs, automating testing, and developing custom CRM interfaces. Always eager to learn new technologies and collaborate, I strive to deliver scalable and maintainable software solutions that help businesses thrive while keeping users satisfied and workflows efficient.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Front End Software Engineer at Vonage
March 1, 2022 - February 28, 2025
Designed, developed, tested, and documented complex software systems and applications, including integrating three CRMs (Clio, Zoho, & ConnectWise) into the Vonage Business Platform with seamless API connections and optimized data synchronization. Identified and resolved a critical system-wide bug affecting core functions before detection by QA or customers, improving platform stability. Developed new authentication UI for JobDiva CRM aligning with updated security protocols. Built fully customized user interfaces for HubSpot CRM, optimizing navigation and workflows for business clients. Reduced application defects by 70% through rigorous debugging and automated testing strategies. Engineered secure authorization UI components for Vonage Contact Center with Vue.js, enhancing access management and user experience.
Full Stack Automation Test Specialist at IBM
March 1, 2021 - March 1, 2022
Designed and developed automated and manual test cases using Selenium, Protractor, Katalon, and Cucumber. Created robust test data and configured test environments to enhance software validation processes. Identified and documented software defects, collaborated with development teams to implement resolutions improving system functionality by 90%. Verified fixes through regression tests to ensure software stability and minimize post-release issues. Earned Service Excellence Award for outstanding work on a high-priority Delta project, independently managing testing responsibilities and resolving critical challenges within timelines.
Seasonal Support in Application Delivery at Selective Insurance
June 1, 2019 - February 28, 2020
Designed, built, and enhanced corporate systems applications by developing new features and updating existing ones, ensuring seamless integration with business operations. Developed an RPA-driven process that automatically checked the status of all 10 internal applications, reducing manual effort and minimizing errors. Collaborated with senior developers to design and implement an RPA-based solution automating the quarterly budget refresh process, resolving race conditions to ensure data accuracy.

Education

BS at New Jersey Institute of Technology
January 1, 2015 - December 31, 2019

Qualifications

AWS Certified Cloud Practitioner
January 11, 2030 - June 16, 2025
Workfusion Power User
January 11, 2030 - June 16, 2025

Industry Experience

Software & Internet, Telecommunications, Professional Services, Financial Services

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more