Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am a highly organized and detail-oriented Administrative Assistant with experience in office management, customer service, and records administration. I am proficient in Microsoft Office Suite and possess strong analytical and problem-solving skills. I pride myself on being adaptable and efficient in handling clerical tasks, coordinating schedules, and maintaining accurate records to support smooth office operations. Throughout my career, I have gained valuable experience assisting in administrative operations and HR functions, billing processes in healthcare, and supporting election management. I enjoy working in dynamic environments where I can contribute effectively while continuing to learn and grow professionally.…I am a highly organized and detail-oriented Administrative Assistant with experience in office management, customer service, and records administration. I am proficient in Microsoft Office Suite and possess strong analytical and problem-solving skills. I pride myself on being adaptable and efficient in handling clerical tasks, coordinating schedules, and maintaining accurate records to support smooth office operations. Throughout my career, I have gained valuable experience assisting in administrative operations and HR functions, billing processes in healthcare, and supporting election management. I enjoy working in dynamic environments where I can contribute effectively while continuing to learn and grow professionally.

Rachael Kathini Kituke

Affiliate Marketer, Digital Marketer, Logo Designer, +2





I am a highly organized and detail-oriented Administrative Assistant with experience in office management, customer service, and records administration. I am proficient in Microsoft Office Suite and possess strong analytical and problem-solving skills. I pride myself on being adaptable and efficient in handling clerical tasks, coordinating schedules, and maintaining accurate records to support smooth office operations. Throughout my career, I have gained valuable experience assisting in administrative operations and HR functions, billing processes in healthcare, and supporting election management. I enjoy working in dynamic environments where I can contribute effectively while continuing to learn and grow professionally.…I am a highly organized and detail-oriented Administrative Assistant with experience in office management, customer service, and records administration. I am proficient in Microsoft Office Suite and possess strong analytical and problem-solving skills. I pride myself on being adaptable and efficient in handling clerical tasks, coordinating schedules, and maintaining accurate records to support smooth office operations. Throughout my career, I have gained valuable experience assisting in administrative operations and HR functions, billing processes in healthcare, and supporting election management. I enjoy working in dynamic environments where I can contribute effectively while continuing to learn and grow professionally.

Available to hire

I am a highly organized and detail-oriented Administrative Assistant with experience in office management, customer service, and records administration. I am proficient in Microsoft Office Suite and possess strong analytical and problem-solving skills. I pride myself on being adaptable and efficient in handling clerical tasks, coordinating schedules, and maintaining accurate records to support smooth office operations.

Throughout my career, I have gained valuable experience assisting in administrative operations and HR functions, billing processes in healthcare, and supporting election management. I enjoy working in dynamic environments where I can contribute effectively while continuing to learn and grow professionally.

Skills

Microsoft Office

Data Visualization

Experience Level

Microsoft Office

Expert

Data Visualization

Intermediate

Language

English

Fluent

Swahili

Fluent

Work Experience

Administration Office and HR Assistant at KMTC Machakos Campus

September 1, 2024 - December 31, 2024

Compiled and organized administrative records and financial reports. Supported senior management with daily administrative tasks, including calendar coordination and document filing. Acted as a liaison between departments to ensure smooth internal communication. Performed filing, photocopying, and data entry to improve efficiency.

Billing Office Assistant at Bishop Kioko Catholic Hospital

September 1, 2023 - December 31, 2023

Managed patient information entry into the billing system with 100% accuracy. Assisted in insurance claim processing by verifying documents and correcting errors. Monitored the status of submitted claims and resubmitted those with errors to ensure timely payments. Provided patients with billing process support and resolved inquiries. Handled general clerical duties such as filing, photocopying, and data entry.

Polling Clerk at Independent Electoral and Boundaries Commission (IEBC)

August 1, 2022 - August 31, 2022

Verified voter identities using the Kenyan Integrated Election Management System (KIEMS) with a 99% accuracy rate. Managed voter flow and supported elderly and special needs voters, reducing wait times by 35%. Assisted in ballot sorting and counting, ensuring 100% accuracy in handling election materials.

Administration Office and HR Assistant at KMTC Machakos Campus

September 1, 2024 - December 31, 2024

Compiled and organized administrative records and financial reports. Supported senior management with daily administrative tasks, including calendar coordination and document filing. Acted as a liaison between departments, ensuring smooth internal communication. Performed filing, photocopying, and data entry to improve office efficiency.

Billing Office Assistant at Bishop Kioko Catholic Hospital

September 1, 2023 - December 31, 2023

Managed patient information entry into the billing system with 100% accuracy, ensuring smooth internal communication. Assisted in insurance claim processing by verifying documents and correcting errors. Monitored the status of submitted claims, resubmitting those with errors to ensure timely payments. Provided patient support by explaining billing processes and resolving inquiries. Handled general clerical duties including filing, photocopying, and data entry.

Polling Clerk at Independent Electoral and Boundaries Commission (IEBC)

August 1, 2022 - August 31, 2022

Verified voter identities using the Kenyan Integrated Election Management System (KIEMS), achieving 99% accuracy. Managed voter flow, supporting elderly and special needs voters, reducing wait times by 35%. Assisted in ballot sorting and counting, ensuring 100% accuracy in handling election materials.

Administration Office and HR Assistant at KMTC Machakos Campus

September 1, 2024 - December 31, 2024

Compiled and managed reports, ensuring efficient documentation. Assisted in daily administrative operations including calendar management and scheduling meetings. Coordinated communication between departments to ensure effective workflow. Performed clerical tasks such as filing, photocopying, and data entry.

Billing Office Assistant at Bishop Kioko Catholic Hospital

September 1, 2023 - December 31, 2023

Assisted in data entry and records management to ensure accurate documentation. Processed billing invoices and insurance claims with accuracy and completeness. Provided customer service by assisting patients with billing inquiries. Maintained organized and up-to-date records.

Polling Clerk at Independent Electoral and Boundaries Commission (IEBC)

August 1, 2022 - August 31, 2022

Assisted in voter identification using the Kenya Integrated Election Management System (KIEMS). Managed voter flow and supported elderly and special needs voters, ensuring smooth operation and reducing wait times. Handled ballot sorting and counting while maintaining 100% accuracy in election records.