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Hi, I'm Abd el Monaim Matlaya, a passionate web developer and quality analyst based in Marrakech. I've gained hands-on experience in designing and developing web applications using the Laravel framework, and have been involved in improving IT systems to boost efficiency and cut unnecessary costs. Besides development, I have a strong background in customer support, particularly for TikTok advertisers, where I help optimize campaigns and resolve any issues. Currently, I work as a Quality Analyst at ByteDance, where I audit content and ads, support moderators, and collaborate with policy teams to maintain high content standards. I enjoy working in tech environments where I can apply both my technical skills and my keen eye for detail to ensure quality and efficiency.…Hi, I'm Abd el Monaim Matlaya, a passionate web developer and quality analyst based in Marrakech. I've gained hands-on experience in designing and developing web applications using the Laravel framework, and have been involved in improving IT systems to boost efficiency and cut unnecessary costs. Besides development, I have a strong background in customer support, particularly for TikTok advertisers, where I help optimize campaigns and resolve any issues. Currently, I work as a Quality Analyst at ByteDance, where I audit content and ads, support moderators, and collaborate with policy teams to maintain high content standards. I enjoy working in tech environments where I can apply both my technical skills and my keen eye for detail to ensure quality and efficiency.

Abd el Monaim Matlaya

Web Developer, Game Developer, Programmer

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Hi, I'm Abd el Monaim Matlaya, a passionate web developer and quality analyst based in Marrakech. I've gained hands-on experience in designing and developing web applications using the Laravel framework, and have been involved in improving IT systems to boost efficiency and cut unnecessary costs. Besides development, I have a strong background in customer support, particularly for TikTok advertisers, where I help optimize campaigns and resolve any issues. Currently, I work as a Quality Analyst at ByteDance, where I audit content and ads, support moderators, and collaborate with policy teams to maintain high content standards. I enjoy working in tech environments where I can apply both my technical skills and my keen eye for detail to ensure quality and efficiency.…Hi, I'm Abd el Monaim Matlaya, a passionate web developer and quality analyst based in Marrakech. I've gained hands-on experience in designing and developing web applications using the Laravel framework, and have been involved in improving IT systems to boost efficiency and cut unnecessary costs. Besides development, I have a strong background in customer support, particularly for TikTok advertisers, where I help optimize campaigns and resolve any issues. Currently, I work as a Quality Analyst at ByteDance, where I audit content and ads, support moderators, and collaborate with policy teams to maintain high content standards. I enjoy working in tech environments where I can apply both my technical skills and my keen eye for detail to ensure quality and efficiency.

Available to hire

Hi, I’m Abd el Monaim Matlaya, a passionate web developer and quality analyst based in Marrakech. I’ve gained hands-on experience in designing and developing web applications using the Laravel framework, and have been involved in improving IT systems to boost efficiency and cut unnecessary costs. Besides development, I have a strong background in customer support, particularly for TikTok advertisers, where I help optimize campaigns and resolve any issues.

Currently, I work as a Quality Analyst at ByteDance, where I audit content and ads, support moderators, and collaborate with policy teams to maintain high content standards. I enjoy working in tech environments where I can apply both my technical skills and my keen eye for detail to ensure quality and efficiency.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Arabic

Fluent

English

Advanced

German

Intermediate

French

Intermediate

Work Experience

Quality Analyst at ByteDance

February 1, 2024 - June 12, 2024

Audited content and ads to identify improvement areas before user release. Helped moderators and assisted with training new batches and performance reviews. Generated weekly reports and recommendations on content quality, maintaining detailed records of audits and actions. Assisted with training new moderators and provided ongoing support to ensure guideline adherence, including conducting performance reviews and offering feedback. Collaborated with policy team to discuss guidelines and communicated results to moderators.

Customer Support at ByteDance

February 1, 2022 - February 29, 2024

Addressed questions and concerns from advertisers and users regarding TikTok Ads, including ad policies, account issues, and campaign performance. Offered advice and best practices to advertisers on optimizing their campaigns. Assisted new advertisers with account setup and platform understanding, including conducting training sessions and creating instructional materials.

Web Developer at Yoorika Web master

December 1, 2020 - September 30, 2021

Designed and developed 2 web applications written in Laravel framework. Resolved IT related issues and worked on improving existing IT systems to increase efficiency and reduce unnecessary costs. Installed and maintained various hardware and software.