Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am an enthusiastic and adaptable ASL | Tech Support Intern with a strong foundation in technical troubleshooting and excellent problem-solving skills. I enjoy supporting and optimizing technology operations by assisting users with hardware, software, and network issues. I thrive in fast-paced environments and leverage analytical thinking to diagnose and resolve system malfunctions, ensuring smooth technology experiences for end-users. I am passionate about continuous learning, always seeking opportunities to improve my technical expertise and stay updated on emerging technologies. I am dedicated to delivering quality support and maintaining high-performance standards and motivated to contribute meaningfully to team objectives by developing innovative solutions that drive success.…I am an enthusiastic and adaptable ASL | Tech Support Intern with a strong foundation in technical troubleshooting and excellent problem-solving skills. I enjoy supporting and optimizing technology operations by assisting users with hardware, software, and network issues. I thrive in fast-paced environments and leverage analytical thinking to diagnose and resolve system malfunctions, ensuring smooth technology experiences for end-users. I am passionate about continuous learning, always seeking opportunities to improve my technical expertise and stay updated on emerging technologies. I am dedicated to delivering quality support and maintaining high-performance standards and motivated to contribute meaningfully to team objectives by developing innovative solutions that drive success.

Maria Yibonka Nkumi





I am an enthusiastic and adaptable ASL | Tech Support Intern with a strong foundation in technical troubleshooting and excellent problem-solving skills. I enjoy supporting and optimizing technology operations by assisting users with hardware, software, and network issues. I thrive in fast-paced environments and leverage analytical thinking to diagnose and resolve system malfunctions, ensuring smooth technology experiences for end-users. I am passionate about continuous learning, always seeking opportunities to improve my technical expertise and stay updated on emerging technologies. I am dedicated to delivering quality support and maintaining high-performance standards and motivated to contribute meaningfully to team objectives by developing innovative solutions that drive success.…I am an enthusiastic and adaptable ASL | Tech Support Intern with a strong foundation in technical troubleshooting and excellent problem-solving skills. I enjoy supporting and optimizing technology operations by assisting users with hardware, software, and network issues. I thrive in fast-paced environments and leverage analytical thinking to diagnose and resolve system malfunctions, ensuring smooth technology experiences for end-users. I am passionate about continuous learning, always seeking opportunities to improve my technical expertise and stay updated on emerging technologies. I am dedicated to delivering quality support and maintaining high-performance standards and motivated to contribute meaningfully to team objectives by developing innovative solutions that drive success.

Available to hire

I am an enthusiastic and adaptable ASL | Tech Support Intern with a strong foundation in technical troubleshooting and excellent problem-solving skills. I enjoy supporting and optimizing technology operations by assisting users with hardware, software, and network issues. I thrive in fast-paced environments and leverage analytical thinking to diagnose and resolve system malfunctions, ensuring smooth technology experiences for end-users.

I am passionate about continuous learning, always seeking opportunities to improve my technical expertise and stay updated on emerging technologies. I am dedicated to delivering quality support and maintaining high-performance standards and motivated to contribute meaningfully to team objectives by developing innovative solutions that drive success.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

French

Advanced

Work Experience

ASL|Tech Support Intern at GAOTEK INC

January 1, 2024 - December 31, 2024

Reviewed and validated completed tasks for accuracy and compliance with company standards, offering feedback for improvement. Acted as the point of contact between squad and management to facilitate communication including updates and issue reporting. Coordinated with team members during daily debriefs to prioritize tasks aligned with organizational goals. Supported technical troubleshooting by diagnosing and resolving hardware, software, and network issues. Managed uploading and updating website content using WordPress, including content creation, theme customization, and plugin integration. Maintained comprehensive daily reports using Excel and communication tools to ensure transparency and collaboration. Led as Assistant Squad Leader overseeing onboarding, task assignment, review, guidance, and feedback to uphold company standards. Maintained communication with stakeholders delivering timely issue reports and updates. Managed upload of over 20 company products to the website enhanci

Android Developer Intern at CODSOFT

May 1, 2024 - June 30, 2024

Assisted in design, development, and maintenance of Android applications ensuring optimal performance and user experience. Collaborated with cross-functional teams to define features and requirements. Wrote clean, efficient, reusable code using Java and Kotlin. Performed debugging and issue resolution. Participated in app development lifecycle from conceptualization to deployment and updates. Conducted testing to ensure apps were bug-free through unit testing and feedback integration. Completed a one-month internship focusing on Android application development, emphasizing innovative solutions and creative design. Gained practical experience using Java, Android Studio, and related tools. Contributed to development projects, delivering high-quality applications and demonstrating commitment despite the internship being unpaid.

Assist Admin | Receptionist at FRESH UNIT LOGISTICS

January 1, 2019 - December 31, 2020

Managed appointment scheduling and staff calendars ensuring efficient time management. Coordinated office supplies inventory and restocking. Handled incoming and outgoing correspondence with accuracy and timeliness. Maintained organized electronic and physical filing systems for easy document retrieval. Provided administrative support including data entry, document management, invoice processing, petty cash oversight, and HR-related tasks. Streamlined logistics coordination for film productions liaising with drivers and ensuring regulatory compliance. Managed front-office operations including welcoming clients, call and email handling, and appointment bookings.