Hi, I'm Abril! I'm a proactive and adaptable professional with a passion for design, 3D modeling, video editing, AI, and digital content management. I enjoy creating and managing social media content, supporting tech needs, and helping customers navigate digital platforms. With a background in Animation and VFX Engineering, I thrive in multitasking environments and love taking on new creative challenges. I bring a mix of technical know-how and artistic flair to every project, from troubleshooting hardware to crafting engaging marketing strategies. Whether it's working under pressure or collaborating across teams, I am committed to delivering high-quality results while staying empathetic and entrepreneurial.

Abril Sanchez Vazquez

Hi, I'm Abril! I'm a proactive and adaptable professional with a passion for design, 3D modeling, video editing, AI, and digital content management. I enjoy creating and managing social media content, supporting tech needs, and helping customers navigate digital platforms. With a background in Animation and VFX Engineering, I thrive in multitasking environments and love taking on new creative challenges. I bring a mix of technical know-how and artistic flair to every project, from troubleshooting hardware to crafting engaging marketing strategies. Whether it's working under pressure or collaborating across teams, I am committed to delivering high-quality results while staying empathetic and entrepreneurial.

Available to hire

Hi, I’m Abril! I’m a proactive and adaptable professional with a passion for design, 3D modeling, video editing, AI, and digital content management. I enjoy creating and managing social media content, supporting tech needs, and helping customers navigate digital platforms. With a background in Animation and VFX Engineering, I thrive in multitasking environments and love taking on new creative challenges.

I bring a mix of technical know-how and artistic flair to every project, from troubleshooting hardware to crafting engaging marketing strategies. Whether it’s working under pressure or collaborating across teams, I am committed to delivering high-quality results while staying empathetic and entrepreneurial.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Beginner
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Language

Spanish; Castilian
Fluent
English
Intermediate

Work Experience

Help Desk - Analist at TATA CONSULTANCY SERVICES
September 1, 2024 - June 13, 2024
Provided Level 1 tech support for devices, networks, and hardware including printers and POS systems. Performed reboots, basic setups, and managed support tickets in ServiceNow. Troubleshot issues and escalated unresolved problems, ensuring efficient and professional support delivery.
Account Director at Speed car garage
June 1, 2024 - September 30, 2024
Managed a 4x4 accessories sales account including creation and management of digital content for social media and marketing. Handled sales through Marketplace and Mercado Libre, optimized listings, provided customer service, generated shipping guides for accurate order distribution, and coordinated with suppliers to ensure product availability and quality.
Community Manager at Pixel Window
March 1, 2024 - June 30, 2024
Managed social media platforms like Instagram, LinkedIn, and TikTok. Created and edited high-quality photos and videos for content. Developed and executed content strategies aligned with brand objectives.
Agent Webhelp - Cash app at Webhelp
June 1, 2023 - February 28, 2024
Provided customer support including problem resolution, assisting users with money transfers, app option usage, account activation queries, and Bitcoin usage. Facilitated verifications with Apple Pay and Google Pay. Handled payment processing and financial transactions.
Help Desk - Analyst at TATA CONSULTANCY SERVICES
September 1, 2024 - June 15, 2024
Provided Level 1 technical support for devices, networks, and hardware including printers and POS systems. Performed reboots, basic setups, and managed support tickets using ServiceNow. Troubleshot issues and escalated unresolved problems to ensure efficient and professional support delivery.
Account Director at Speed car garage
June 1, 2024 - September 30, 2024
Managed a 4x4 accessories sales account including sales on Marketplace and Mercado Libre, listing optimization, customer service, and generation of shipping guides. Coordinated with suppliers to ensure product availability and quality.
Community Manager at Pixel Window
March 1, 2024 - June 30, 2024
Managed social media platforms such as Instagram, LinkedIn, and TikTok. Created and managed digital content including photography and videography with proficiency in capturing and editing high-quality photos and videos. Executed content strategies aligned with brand objectives.
Agent Webhelp - Cash app at Webhelp
June 1, 2023 - February 28, 2024
Provided customer support including problem resolution, assisting users with money transfers, app feature usage, account activation queries, Bitcoin usage, and completing verifications using Apple Pay, Google Pay, etc. Handled payment processing and financial transactions.
Help Desk - Analyst at TATA Consultancy Services
September 1, 2024 - June 25, 2024
Provided Level 1 technical support for devices, networks, and hardware including printers and POS systems. Performed reboots, basic setups, and managed support tickets using ServiceNow. Troubleshot various issues and escalated unresolved problems. Ensured efficient and professional delivery of IT support services.
Account Director at Speed car garage
June 1, 2024 - September 30, 2024
Managed a 4x4 accessories sales account. Responsible for coordination with suppliers to ensure product availability and quality. Oversaw sales activities including order management and shipping.
Community Manager at Pixel Window
March 1, 2024 - June 30, 2024
Created and managed digital content for social media platforms including Instagram, LinkedIn, and TikTok. Conducted photography and videography, edited high-quality photos and videos, and developed content strategies aligned with brand goals.
Agent at Webhelp - Cash app
June 1, 2023 - February 28, 2024
Provided customer support resolving account and payment queries, assisted users with money transfers, app navigation, Bitcoin usage, and completed verifications using Apple Pay and Google Pay. Handled payment processing and financial transactions.

Education

Bachelor's Degree at Universidad Politecnica de Santa Rosa Jauregui, Querétaro
September 1, 2018 - June 30, 2022
Bachelor's Degree at Universidad Politecnica de Santa Rosa Jauregui, Querétaro
September 1, 2018 - June 30, 2022
Bachelor's Degree at Universidad Politecnica de Santa Rosa Jauregui
September 1, 2018 - June 30, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Media & Entertainment, Retail, Financial Services, Professional Services