Available to hire
Hi, I’m Julie Riley. With three decades of experience in hospitality operations, brand development, and AI-enhanced storytelling, I specialize in creative strategy and remote sales. I’ve successfully led national restaurant rollouts and managed vendor partnerships, all while leveraging AI tools to tell compelling brand stories.
I enjoy partnering with chefs, designers, and creatives to elevate client experiences through thoughtful branding and visual storytelling. Outside of that, I also support founders and creatives by developing resumes, bios, portfolios, and pitch materials designed to increase their visibility and impact.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Owner and Director of Operations at J Riley Design
January 1, 2016 - June 21, 2024Boutique floral and event design company focused on high-impact creative experiences. Produced and managed weddings, installations, and brand collaborations across Florida, Alabama, and Colorado. Partnered with chefs, designers, and creatives to elevate client experiences through thoughtful brand presentation and visual storytelling.
Product Strategist and Sales Representative at Innovative Food Holdings / HRVST Chef's Market
February 1, 2024 - May 31, 2025Helped launch HRVST Chef's Market, managed sales, vendor partnerships, and national chef engagement. Used AI tools to create proposals, refine messaging, and support product launches. Oversaw onboarding of new farms and specialty vendors; developed brand materials and internal and external documents.
Director of FOH Operations at International Restaurant Group (IRG)
January 1, 2009 - January 31, 2018Led FOH operations and brand consistency for multiple restaurant concepts across 30+ states. Created onboarding guides, training manuals, and HR materials to support growth and retention. Developed service standards and labor strategies to optimize guest experience and profitability. Worked under mentorship of executive leadership.
Assistant Manager at SAZA Serious Italian
January 1, 2007 - January 31, 2009Helped launch and grow a celebrated Italian concept, developing systems and culture from the ground up. Created FOH manuals, vendor coordination tools, and payroll systems. Trained staff and ensured high-caliber guest service in a fast-paced environment.
Store Manager and Regional Trainer at Starbucks Coffee Company
January 1, 2004 - January 31, 2007Led daily operations and service excellence in high-volume locations. Hired and trained team members and new managers across multiple stores. Facilitated workshops, launched new stores, and supported regional rollouts.
Education
Bachelor of Science at Auburn University
January 1, 1996 - May 31, 2000Qualifications
Yoga & Meditation Coach for Children with Special Needs
January 1, 2000 - January 1, 2024Industry Experience
Travel & Hospitality, Consumer Goods, Wholesale & Distribution, Professional Services, Media & Entertainment
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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