I am a dedicated professional with extensive experience in the energy sector, specifically working with Enel Energia. I specialize in managing billing processes, payment collections, and customer relations with a strong focus on accuracy and customer satisfaction. I am well-versed with digital payment platforms and customer service technologies, always aiming to make transactions and communications seamless and efficient. I am proactive in helping clients understand their billing, providing clear instructions for payments, and managing updating and verification processes. I am committed to supporting customers with their needs and ensuring timely resolution of any billing issues.

JELLYFISH POST SRL

I am a dedicated professional with extensive experience in the energy sector, specifically working with Enel Energia. I specialize in managing billing processes, payment collections, and customer relations with a strong focus on accuracy and customer satisfaction. I am well-versed with digital payment platforms and customer service technologies, always aiming to make transactions and communications seamless and efficient. I am proactive in helping clients understand their billing, providing clear instructions for payments, and managing updating and verification processes. I am committed to supporting customers with their needs and ensuring timely resolution of any billing issues.

Available to hire

I am a dedicated professional with extensive experience in the energy sector, specifically working with Enel Energia. I specialize in managing billing processes, payment collections, and customer relations with a strong focus on accuracy and customer satisfaction. I am well-versed with digital payment platforms and customer service technologies, always aiming to make transactions and communications seamless and efficient.

I am proactive in helping clients understand their billing, providing clear instructions for payments, and managing updating and verification processes. I am committed to supporting customers with their needs and ensuring timely resolution of any billing issues.

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Work Experience

Billing and Payment Coordinator at Enel Energia S.p.A.
April 14, 2025 - May 14, 2025
Managed customer billing and payment processes, ensuring accuracy in invoicing and timely payment collections. Provided customers with guidance on digital payment platforms such as pagoPA, APP Enel Energia, and other banking services. Supported customers with billing inquiries and updated payment records automatically upon receipt. Facilitated communication between the company and its customers to maintain positive relationships and avoid late payment interest charges.

Education

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Qualifications

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Industry Experience

Energy & Utilities, Professional Services